I liked this hotel ... But I would recommend , it has it's pros and cons thought for example the location is nice and safe but it can be a little noisy if you are a light sleeper . The room I stayed it was a single it was cute but really tiny ....its length was 6 steps from the... More

Surprised by a bright and nicely decorated reception area. We were checked in and given a deluxe room rather than standard. Yes, the room was small, but it had clearly been recently decorated and the en-suite was lovely with a powerful shower. So once we figured out where we could store our suitcases we were happy. Continental breakfast was included... More

Booked this hotel through my travel club so guess what, they are in for a telling off. The hotel offers no parking solutions, put us in a basement room with no windows (an old store room probably), staff barely spoke English and the Internet didn't work in the basement room. Hotel has clearly had makeover in the public area and... More

On arrival from Preston at euston we got the tube over walked 5 mins and arrived To be told to leave our bags would cost £5 as we couldn't check in yet Bit stupid as we were to return later to take our bags to our room When we eventually returned to change etc and check in we asked if... More

A question I always ask myself after a stay in a hotel is – would I stay here again. In the case of the Ambassadors, the answer is – not if there were other available options. I was looking for a hotel fairly close to the Royal Albert Hall and this was one of the few remaining a few days... More

I combined a business trip with a weekend away with my partner. Unfortunately the room we were given was nothing like those advertised on the website. It was very old and run down, the shower was terrible and the room wasn't very clean. The standard of the room did not match the price that we had paid, nor our expectations... More

The worst London Hotel room I have ever stayed in. Depressing, Shabby, squalid rooms! This is the first time I've ever left negative feedback for a hotel. I really don't feel I have high unrealistic expectations and I'm not a picky person but the standard of this hotels rooms really is unacceptable. If I hadn't prepaid via a third party... More

Little apprehensive after reading reviews, but had already booked on total hotels website, around £90 for a deluxe double. Reception staff very pleasant and helpful, and nicely presented reception area. Seemed good value for location, although offered breakfast for the following morning on arrival, £10 continental or £15 cooked English, seemed VERY expensive! Once out of reception, hallway seemed a... More

I needed somewhere in central London with a tube station nearby and this fitted the bill. The public areas look new and smart but the rooms are a bit small and in need of updating. I arrived too early to check in,fair enough but they then charged me £5 to leave my bag for a couple of hours while I... More