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Kensington West Hotel

2.5 of 5
25 Matheson Road,, London W14 8SN, England (Formerly Aston Court Hotel)
Hotel amenities
Kensington West Hotel
Ranked #674 of 1,081 hotels in London
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209 reviews from our community

    Trip type
Traveller rating
    26
    68
    54
    24
    37
Date Rating
Los Angeles, California
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 April 2013

Just spent 8 nights in London at this hotel and thought it was really charming! We were in a deluxe King room, so it was very spacious and comfortable. My two teenagers were in a smaller room with a King bed (2 twins pushed together) so I understand the reviews complaining about the smaller rooms. Still overall, for the price... More

Was this review helpful? Yes 1
Melton Mowbray, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 April 2013

nice hotel, well placed for earls court, 24hr supermarket, and tube. had read the reviews so was expecting a small room and no kettle and took a four way extension cable. plenty of hot water, comfy bed and friendly reception

Was this review helpful? Yes 1
KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review
3 April 2013

Thank you for taking the time to post your review about your experience at Kensington West. The team at Kensington West are glad to note that you had a pleasant stay with us and have left with a positive impression of the hotel and its services. Thank you for your kind praises it is indeed a great motivation for us.... More

Chester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 March 2013

Have just spent 2 nights at the Kensington West and have no idea why there are so many bad reviews on here. First things first, the location was great, only 5 mins walk from West Kensington train station and 5-10 mins walk from Kensington High Street. Secondly, the staff were friendly and helpful. Thirdly the room was very clean, comfy... More

Was this review helpful? Yes 2
KenWestChisRooms, Reception - Sales and Operations at Kensington West Hotel, responded to this review
3 April 2013

We thank you for your valuable feedback. It was a pleasure to serve you during your recent visit. We thank you for sharing your experience and recommending us highly. We are glad to know that you enjoyed the location, service and accommodation at our hotel. We would love to welcome you again. Greetings and good wishes from all of us... More

essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 March 2013 via mobile

Me and my daughter used this as a base to go to olympia for Got to dance, it is a five minute walk away. Rooms are basic but clean. Booked a double room but got bunks and a single so good job I wasn't with hubby. Only one plug socket in the room which isn't enough when u have two... More

Was this review helpful? Yes 3
KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review
10 April 2013

Thank you for taking the time to review your recent stay with us. We are pleased to know that you liked the location and the accommodation. We endeavour to give our guests a nice clean room to stay in while they are away from their homes. We monitor all our reviews as this help us better our services based on... More

Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 March 2013

It was nice to be there but at this price when you have to add extra expenses to get access to the gym and to get Internet I think it's not fair. It's a bit far from the center but you can take tube or taxi so it's ok.

Was this review helpful? Yes 3
KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review
10 April 2013

Thank you for choosing to stay at Kensington West and for taking out time to review us. We are glad to know that you found us to be a nice hotel. Our pricing is comparable to similar properties in our area, and we feel we give good and fair value given our location having very good connectivity with all parts... More

Braunton, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 February 2013

we have just come home from there after spending 3 nights,it wasnt as bad as i thought it was going to be after reading some of the reviews,yes the rooms are small and there were 5 of us,but all we wanted was somewhere to sleep after a day sight seeing,and thats exactly what we got! the only downside we found... More

Was this review helpful? Yes 1
KensingtonWest, Guest Relations Manager at Kensington West Hotel, responded to this review
22 February 2013

Dear Donna, Thank you for choosing to stay at the Kensington West, We are pleased that you enjoyed your stay with us, apart from the heating in your room being too hot which has been informed to our maintenance team. We are glad to hear that our reception team were polite and helpful. We take pride in ensuring that our... More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 February 2013

Stayed in 2012. Barely room to step around the bed. Can reach the door from the bed. Had to walk past the bathroom door to open it because the room was so small that you couldn't get the door to swing completely open. Breakfast? Should have saved my money and hit the corner store on Hammersmith instead. Hotel? No. B&B?... More

Was this review helpful? Yes 1
KensingtonWest, Guest Relations Manager at Kensington West Hotel, responded to this review
6 February 2013

Thank you for taking the time to share your thoughts, we take your feedback very seriously. We believe that guests should be given the choice of where to have their breakfast and thus we do not have a breakfast room on premises. There are many near by cafe's where our guests can have a hearty breakfast. We used to sell... More

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3 of 5 stars Reviewed 5 November 2012

We booked with a group of 11 persons (I was the single) from 1 tot 4 nov 2012. We pay for the double rooms 345 £ each and for the single (with 2 beds) the same. So far so good buth it isn't normal that I also pay for 2 breakfasts while I was alone. The breakfast from 8 tot... More

Was this review helpful? Yes 1
KensingtonWest, Guest Relations Manager at Kensington West Hotel, responded to this review
7 November 2012

Thank you for taking the time to share your feedback. Our rooms are mainly available on a room only basis. Some third party sites offer breakfast as an additional extra. I am unable to locate your reservation to investigate further however it seems you had booked a twin room which accommodates 2 adults and thus had booked in 2 breakfasts.... More

Norwich, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 8 August 2012

This B&B was what We'd expect of a 2 or 3 star hotel in central London. The outside was nicely kept and the rooms were clean though small (again what we're used to in London). We only stayed here for one night whilst attending Volleyball at Earl's Court, which is a few minutes ride away on the nearby tube station... More

Was this review helpful? Yes 1
See 7 more reviews by jofar10 for London
KensingtonWest, Guest Relations Manager at Kensington West Hotel, responded to this review
7 November 2012

We at Kensington West appreciate your feedback which aids us in bettering out services to future guests. During the Olympic period our pricing was comparable to similar properties in this area, and we feel we give good value given our central location. We hope to welcome you again to the Kensington west in the near future. More

Liège, Belgique
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 30 July 2012

I'm travelling frequently to London. I was excited to travel to London for the 2012 Olympic Games This hotel is just fine for a one night stay with friends. The people are friendly and helpful The Room (4 wall mounted beds sleeping 4 guests) was just enough But the bed sheets where not as clean as I’m used to be... More

Was this review helpful? Yes 1
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Additional Information about Kensington West Hotel

Also Known As:
Hotel Kensington West
Kensington West London
Kensington West Hotel London
Address: 25 Matheson Road,, London W14 8SN, England (Formerly Aston Court Hotel)
Region: United Kingdom > England > London
Amenities:
Free High-Speed Internet
Hotel Style:
Ranked #674 of 1,081 hotels in London
Price Range: €€
Hotel Class:2.5 star (2.5*)
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