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Park International Hotel

4.0 of 5
117-129 Cromwell Road | Kensington and Chelsea, London SW7 4DS, England
Hotel amenities
Park International Hotel
Ranked #169 of 1,081 hotels in London
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778 reviews from our community

Traveller rating
    251
    320
    107
    57
    43
See reviews for
Families
132
 
Couples
182
 
Solo
56
 
Business
102
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sussex
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Really lovely hotel with a nice chilled out feeling as you enter the lobby. Check in was quick and the reception team very helpful. Room was comfortable and clean, coffee maker in the room and a good nights sleep !

Was this review helpful? Yes 2
See 5 more reviews by KatiebrightonSussex for London
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW

Our first room was very small but clean. The second day my mom took a shower and fell hard on her hip and was in a great deal of pain for the duration of the trip. My mom had a huge bruise and several cuts. I went to get a bandaid and the staff had were completely clueless where the... More

Was this review helpful? Yes
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to review your stay at the Park International Hotel. As a manager I appreciate all feedback form our guests both positive and negative so that I may identify any areas that may require improvement. I am disappointed to hear that you did not have an enjoyable experience at our hotel and have... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 13 May 2013 NEW

Was very disappointed since I fell in the shower since no rubber mats were supplied. My daughter rushed to the front desk to get band aids,but unfortunately they could not find any. They tried to make us happy with a disabled room.The room's view was terrible. It was a brick wall!!!

Was this review helpful? Yes 1
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for your review regarding your recent stay with us. As two posting have been posted, please be advised that I have responded to your daughters review. Kind Regards Nicki Ristow Acting Hotel Manager More

Washington DC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

My husband and I have stayed at the Park International numerous times and I have reviewed it previously. Again, we had a wonderful stay at the hotel. The hotel has been completely renovated since our last stay and they did a magnificent job. We had a Heritage Deluxe room. I must admit we probably had a little less closet space... More

Was this review helpful? Yes 1
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you posting such a wonderful review with regards to your most recent stay with us and for your continued patronage at the Park International hotel. It is a pleasure to read that each time you have stayed at our hotel you have had an enjoyable experience and I can assure you that the next time will be... More

Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW via mobile

Beautiful, well maintained property. Great for families. The rooms were clean and beautiful and the staff were very friendly. Location is wonderful it is situated 200 meters from tube station & has various buses including night service that stop in front of hotel. Breakfast was excellent with an ample choice. Only drawback is if you have a room looking towards... More

Was this review helpful? Yes 1
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to provide us with your feedback of your recent stay at our hotel. I am pleased to read that you had an enjoyable stay with us and that you found the location of our property to be ideal for your travel requirements. I would like to thank you for identifying the cleanliness... More

Hamilton
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 12 May 2013 NEW

This is a good hotel with excellent staff. However, I was very disappointed at the lack of response I received from the manager of the Park International when I complained that the phone system was dysfunctional. One could not get an outside line after dialing 9 (as instructed). I was told that the interface was not working and asked to... More

Was this review helpful? Yes
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to provide us with the feedback of your recent stay with us, I am disappointed to hear that on this occasion you did not have an enjoyable stay with us. I would like to thank you for listing both the positive aspects of your stay as well as the areas that may... More

Wichita, Kansas
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 May 2013

We visited the Park International for six nights. We were on the the first floor, with a large window. The hotel is on a busy street and it was noisy and difficult to sleep, however I used earplugs. The bathroom did not have a tub and so I was disappointed. The bed was not soft enough for me, but after... More

Was this review helpful? Yes 1
See 5 more reviews by brontz for London
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to provide us with your feedback of your recent stay at our hotel. I am sorry to hear that you found your bedroom to be smaller than expected however as a hotel we do offer a variety of room types ranging from single rooms through to our Junior Suites where there is... More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 9 May 2013

This hotel is quite nice though the room was quite small but the bathroom was an average size. Ask for a room that doesnt overlook the main road, Cromwell Street, as the noise from the street just doesnt stop all day and night. The breakfast I found wasnt that good and expected better from such a big hotel. Found the... More

Was this review helpful? Yes 1
Karl G, Manager at Park International Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for taking the time to review your stay at the Park International Hotel, as a manager I appreciate all feedback form our guests both positive and negative so that I may identify any areas that may require improvement. I am disappointed to hear that on this occasion you did not have an enjoyable stay with us... More

Bergen, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

This was a good looking and comfortable hotel near by the tube "Gloucester".The area was nice to walk around with pubs and some nice restaurants. Our room was at the fifth floor and was small, cosy and clean, but a bit warm at night (or cold if we used the air condition). Breakfast was good, but we missed some alternative... More

Was this review helpful? Yes
Karl G, Manager at Park International Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for taking the time to complete a review of your recent stay at the Park International Hotel, I am pleased to read that you had and enjoyable time with us and that the location of our property suited your travel requirements well during your time in London. I would like to thank you for identifying the... More

Manchester, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

When we had to change hotels at short notice we just hoped we had been able to obtain reasonable accommodation. We could not believe the standard of this hotel. A beautiful hotel immaculate with staff who worked together to make everyone feel not just welcome but special. When my parents who had requested the 'Piano Man' to play congratulations for... More

Was this review helpful? Yes 2
Karl G, Manager at Park International Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for providing us with your wonderful feedback with regards to your most recent stay at our hotel. I am delighted that the Management and team at The Park International Hotel contributed to ensure that your stay in London was a memorable one. I am glad you took the opportunity to join us for an evening in... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(24)
  • Reception staff(6)
  • Royal Albert Hall(5)
  • Gloucester Road tube(3)

Additional Information about Park International Hotel

Address: 117-129 Cromwell Road | Kensington and Chelsea, London SW7 4DS, England
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Suites
Hotel Style:
#113 Family Hotels in London
#116 Luxury Hotels in London
#161 Business Hotels in London
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Enjoying a prime location within the Royal Borough of Kensington and Chelsea, the Park International Hotel is a popular choice for discerning business and leisure guests, offering comfortable, well-appointed rooms and elegant, newly-refurbished public areas. The hotel is within easy walking distance of many leading London attractions, including the Victoria and Albert Museum, Hyde Park and some of the city’s most exclusive shopping areas, with the famous Harrods department store a short distance away. ... more   less 
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Also Known As:
Park International London
Hotel Park International
Park International Hotel London

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Park International Hotel
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