One can cope with the musty old rooms and cheap everything, the highly inefficient TV controls, even the charge by the day internet (which is slow and drops out all the time). The fact a movie is 8 GBP but only avail for 24 hours, and cannot be paused over that time. And all the annoyances of hotels that should... More

I booked this hotel through a well known last minute website (bit of a hint as to which one there). Ingot a very good price on the room for a five star hotel slap bang in the middle of Mayfair and off we went. We arrived very early at the hotel and popped over with the intention of stowing our... More

I have been here many times for work events and conferences and I have yet to be disappointed-I just wish I could visit in my own time to really enjoy the hotel and the city! The staff are very sweet and helpful-there is a Lithuanian lady who is almost always there when you arrive and she is always very kind... More

We held a 2 day customer event here in February, everything went to plan. Staff were very helpful. Food, both the breakfast and Dinners were very good. You do pay for what you get but standards are excellent.

I live in Saudi Arabia and recently came back to London staying at several hotels. I stayed at the Westbury Mayfair, booking through Top Secret Hotels as I didn't really mind where I stayed for this part of the journey. The location is perfect for Oxford Street shopping, and is extremely central. The staff were excellent, incredibly helpful, particularly the... More

We stayed in one the penthouse suites, we were in london visiting family for five days and we booked in and stayed at their best suite. it exceeded our expectations, even at 850 pounds a night it was worth the money. We had tomazj our personal butler who took care of every need or want, every member of staff was... More

My wife and I recently enjoyed staying at the Westbury for 3 nights. The room was spacious for London, very clean and nicely appointed. Only complaint was heating. The room was too hot, which is surprising for London but this was the case. The rooms had climate control but the bathrooms seemed to be on a different system and was... More

The hotel is in a great location, but other than that there is little to recommend it. The room was one of the smallest we've had - even by European standards and the decor was uninspired. The concierge was helpful with directions etc, but the front desk staff was indifferent. It was an average hotel experience in an average looking... More

We booked a "Superior" room and when checking in asked for a nice room . As we were given the key inquired if room was refurbished and if it overlooked either bins or aircon' units , answer to first question was "no" and second question "yes,aircon' units" ! Ended up on top floor in a refurbished room with fairly grim... More