Hotel was handy for central London, if you like walking, underground station not too far away.
The room that we were in was tiny, the carpet had obviously seen better days with bleach stains by the door. The shower was awful. The temperature control could not be moved, it constantly dripped. There was mould around the shower. Whe you flushed...
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We stayed here last weekend in Room 404 which faced the road. There was a hum of traffic but it did not disturb. We very nearly did not book this hotel as the reviews were so bad they were off putting. However, because of the location we did and had a good experience. We paid on average £100 per night...
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Thank you for taking the time to post a review of your stay at the Holiday Inn Express London Southwark. It is always pleasing to read and hear from our guests that have had a great overall experience and I have shared your feedback with the team here. Thanks again and I do hope that we will see you again...
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Fits the bill of somewhere relatively central & cheap to sleep.
Room was clean, reception friendly, breakfast offerings well stocked
However, room far too hot and unable to manage temperature so woke up at 0400 - so a poor sleep.
Would I stay again? Probably not (purely based on room temperature).
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Thank you for your comments and feedback following your recent stay at the Holiday Inn Express London Southwark. Overall I was pleased to read that you had an enjoyable stay with us at the hotel. I have shared your feedback regarding the heating in your bedroom with the maintenance department who have comenced an investigation into the temperature of your...
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Stayed here with my husband and baby. Good central location, easy walk to London Bridge station (10min stroll). All the staff were friendly and welcoming, especially to our 6mo son. Hotel was basic in terms of it's facilities and housekeeping was not as great as other hotels I have stayed but then you get what you pay for and I...
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Thank you for taking the time to post your review on Trip Advisor following your recent stay at the Holiday Inn Express London Southwark. I was pleased to read that you had a great exeperience during your stay with us and that you found the facilities met your needs. I do hope that we will see you again when you...
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We stayed for two nights at this hotel over a weekend and our experience was nothing other than exceptional! We paid just £109 in total for both nights (£54.50 per night) for the three of us and that included a free breakfast which was lovely. We stayed in room 506, which was a family room that had been recently refurbished...
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Dear Kelly L
Thank you for your feedback forwarded to Trip Advisor following your recent stay at the HIEX London Southwark. I was pleased to read your favorable comments and I have shared this feedback with the team here - it is always great to be able to share the experience of guests' who have had an enjoyable time with...
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A clean budget hotel. The rooms are like all rooms in London small. But they are clean and in a good condition. The breakfast are basic but OK. The breakfast room are overcrowded.
Outside the hotell there is a bus stop. The bus takes you to Convent Garden in 10-15 minutes. To the underground there is a less than 10...
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Dear Thomas GBG
Thanks for taking the time to let us have your feedback via TripAdvisor following your recent stay at the hotel. I was pleased to read your comments about your overall stay at the hotel and you were happy with the location. I can confirm that the Lobby PC has been replaced and a new model has been...
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I visited this hotel on a business trip and it was noisy and uncomofrtable. When I complained to the staff I was given a totally unsatisfactory response. Yes, this is a no frills place and it's location is good but really, for the price you can do a lot LOT better.
The breakfast was crummy and the service in general...
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Dear wigman2
Thanks for taking the time to post your feedback on TripAdvisor following your recent stay at the Holiday Inn Express - London Southwark.
I would like to take this opportunity to apologise for the poor guest experience that you encountered during your stay with us and would welcome the opportunity to discuss our shortfalls with you in more...
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we stayed at this hotel in december, and was a little disappointed. Although we had a room that had been refurbished, the room smelt of paint (a lot) and there was paint spilled on the carpet in the doorway to the room. The bathroom door also had masking tape still intact after the decorating. The decorating itself was well done,...
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Dear Maxie_Luton
Thank you for taking the time to let Trip Advisor have some feedback following your rcent stay at the HIEX London Southwark. At the time of your stay, we were in fact carrying out some redecoration and refurbishment work within the bedrooms and bedroom corridors, this forms part of an ongoing maintenance programme, which will include the installation...
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We stayed here with our grandchildren for one night over the Christmas period. The room was very clean and a good size with an extra double sofa bed that was plenty big enough for the two girls aged 5 and 7. The bathroom was standard HIE with plenty of hot water and towels so that was good enough for us....
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Thank you for taking the time to contact Trip Advisor following your recent stay at the HIEX London Southwark, I was pleased to read that you had a great overall experience of the hotel & we meet your expectations. It is always great to read comments from our guests as this assists us greatly in improving our products and services....
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Location- within 5 mins walk of 2 tube stations an 10 mins walk from waterloo.
Rooms- bog standard HIE room format but kept in excellent condition
staff- friendly and helpful
breakfast-disappointing but a great cafe just over the street does an amazing english breakfast for a few quid
price- cheap if booked well in advance. If booked nearer your trip,...
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Dear Camster66,
Thank you so much for taking the time to write a fair review of the Holiday inn Express Southwark.
I am please that you scored us highly and that you enjoyed your stay.
The new ownership of the Hotel are investing in a refurbishment and a redevelopment program for this Hotel.
The team and I are looking forward...
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