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Holiday Inn Express London- Southwark

3.0 of 5
103-109 Southwark Street, London SE1 OJQ, England
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Holiday Inn Express London- Southwark
Ranked #464 of 1,081 hotels in London
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374 reviews from our community

Traveller rating
    66
    148
    104
    37
    19
See reviews for
Families
95
 
Couples
65
 
Solo
28
 
Business
65
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
North of England
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 12 May 2013

We stayed in this Hotel for 2 nights on a weekend trip. The breakfast was ok but staff need to replenish before things run out. We had to wait for nearly 10 minutes for more beans! Then it was the same for eggs! We asked the receptionist how much a taxi would be to Covent Garden and he said he... More

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See 3 more reviews by MrsBucket1 for London
Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
15 May 2013

Dear Mrs Bucket1 Thanks for taking the time to write a review following your recent stay at the hotel. I have noted your comments about the replenishment of breakfast items and shared your feedback with the team here. It is unfortunate that when there is a high volume of guests having breakfast items do simply run out and the team... More

Stockholm, Sweden
Top Contributor
70 reviews 70 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 10 May 2013

Stayed at this property for 3 days. The hotel is located close to South-bank, Westminster and London Eye to mention just a few. Nice refurbished hotel, breakfast included, free wifi in the lobby. The staff's service level was a bit uneven, I must say that Jennifer was the most friendliest and helpful member of staff at the hotel. The rooms... More

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Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
13 May 2013

Dear Andreas N Thanks for taking the time to review your hotel stay with us - it was great to read your comments regarding the hotel location and suitability for your stay. I have noted your comments regarding the service consistancy & shared your complimentary feedback with Jennifer - we are always looking for ways to improve and become more... More

UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

We had a good stay here for 2 nights. Staff very friendly and helpful. Room adequate. Breakfast buffet included. Perfect for walking to Tate Modern, across to St Paul's. Very handy for tube, and right on bus route between Covent Garden, Tower of London and London Eye. All in all a 'good little stopover and good value for money!'

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Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
13 May 2013

Dear manxie_liz Thanks for taking the time to write a review of your recent stay here - we were really plaesed that the hotel suited your needs in terms of price and loaction. As you say we have a great location and are so near to many attractions and great transport connections. I have shared your feedback with the team... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2013 via mobile

For an express it was as you would expect!! Room small but more than adequate & bathroom smaller with that ridiculous door!! But spotlessly clean. What makes up for the above however is the staff @ this hotel-they all went over & above what is required of them,so pleasant & helpful-probably best staff at a hotel I have ever come... More

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Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
7 May 2013

Dear D0nnaD0nna Thanks for taking the time to write a review following your recent stay at the hotel. It was great to read that you enjoyed your stay with us & thanks for your kind comments regarding the cleanliness of the hotel and helpful team that are working here. I think they are a great team too! but I would... More

Treviso, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 May 2013

It takes a 5 minutes walk to reach The Bank, S. Paul Cathedral and the Tower Bridge as well. The bedrooms are beautiful and comfortable. I feel like suggesting the breakfast too. I'd say it was just perfect.

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Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
7 May 2013

Dear Laura P Thanks for taking the time to let us have your review following your recent stay with us. I was very pleased to read that you found the hotel location great for your needs. I have shared your feedback with the team here and we hope to see you again on your next visit to London. Kind Regards... More

Manchester, UK
Top Contributor
75 reviews 75 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 29 April 2013

This is a very basic hotel. The bathroom was so small that when opened the door closed over the toilet so you had to re-open it to go to the loo, last time I saw that was in student accommodation. The radiator was very noisy during the night and at one point I thought the window must be open due... More

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Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
2 May 2013

Dear Blue_Speke Thanks for taking the time to write a review following your recent stay at the hotel. I would like to take this opportunity to apologise that the hotel did not meet your expectations on you last visit. We do have a mixed type of bedrooms and some of these are indeed smaller than others due to the nature... More

Leeds, UK
Top Contributor
59 reviews 59 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 27 April 2013

Good hotel in very good location – close to the Tate and the Globe. Staff were helpful and welcoming. Excellent breakfast- lots of options including some hot options. My only gripe would be that the coffee is very weak. Room was small but fine. For what is probably predominantly a business hotel lighting in the bedrooms needs to be addressed-... More

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See 14 more reviews by farthingate for London
Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
29 April 2013

Dear farthingate Thanks for taking the time to write a review for us following your recent stay. I was pleased to receive your feedback and have shared this with the team here. In particular, thanks for your comments about the strength of the coffee & we have adjusted the dispense level. For your information, i thought it was important to... More

Manassas, Virginia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 April 2013

I ended up with this reservation from a priceline bid and could not have been happier. Clean room. All the staff we dealt with were personable, knowledgeable and helpful. Breakfast was a nice continental with good selections. The location was a leisurly 10 minute walk to Southwark tube and 12 minutes to Blackfriars. Would recommend it.

Was this review helpful? Yes
Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
29 April 2013

Dear VAtravelingmom Thanks for your review on TripAdvisor following your recent stay at the HIEX Southwark. It was great to read that you had a brilliant stay with us and that you enjoyed the staff and hotel location. I have shared your feedback with the team here. Thanks again & i hope we see you again on your next visit... More

Top Contributor
109 reviews 109 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 23 April 2013

were in london for the marathon weekend so everywhere was expensive. however this was well priced. rooms are not massive but then none are in london. everyhting was very clean. good powerful shower. nice modern oopen breatkfast area and a very good free breakfast. a good value hotel in a great location. don't miss going to borough market if you... More

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See 8 more reviews by fiona229 for London
Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
29 April 2013

Dear fiona229 Thanks for taking the time to write a review following you recent stay with us. I was pleased to read that you had a great stay and found the hotel suitable for your needs - I do hope we will see you again on your next trip. Thanks again! Kind Regards - Stephen More

Colchester, United Kingdom
1 review
5 of 5 stars Reviewed 20 April 2013

I have Parkinson's disease, but did not choose to mention this when booking a twin room for my daughter and myself. As soon as I approached the Reception desk the young lady summed up my situation and greeted us with ... " would you like an Accessible room?" From that moment we had wall-to-wall kindness from all the staff. I... More

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Stephen W, General Manager at Holiday Inn Express London- Southwark, responded to this review
22 April 2013

Dear ElizabethD Thank you for taking the time to write a review following your recent stay at the hotel. it was great to read your comments about how the team dealt with your needs and requirements during your stay with us. I have also shared this feedback with them. We were very pleased that you enjoyed your stay with us... More

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Additional Information about Holiday Inn Express London- Southwark

Also Known As:
Holiday Inn Express London- Southwark Hotel London
Holiday Inn Express London- Southwark Hotel
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London- Southwark
Address: 103-109 Southwark Street, London SE1 OJQ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre Free Breakfast Restaurant Wheelchair access
Hotel Style:
#391 Family Hotels in London
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express-London Southwark, the ideal location for business and leisure travellers visiting London. The hotel is situated on the south-bank of the River Thames and only minutes away from major London tourist attractions, such as the New Tate Modern, Shakespeare s Globe Theatre, St Paul s Cathedral, Royal Festival Hall, The Shard, The London Eye, which offers spectacular views of the London sky-line, and many more.The Holiday Inn Express London Southwark features 88 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have en-suite facilities, power shower, direct dial telephones, modem points at work stations and satellite television. The hotel also has a limited number of underground car-park facilities. In addition, the hotel is in close proximity to both Southwark Tube only a short distance from direct access to Westfield Stratford City, the O2 & Canary Wharf via the Jubilee line and the newly opened Blackfriars Station Terminal with access to the Circle and District lines, allowing convenient access to attractions in the heart of London such as Leicester Square and London s Theatreland.A newly refurbished Lobby, Great Room and Breakfast Offering have recently been completed alongside a refurbishment of 45 bedrooms with an 55 bedroom extension opening in late 2013.Free WiFi & High Speed Internet access is available within the Lobby & Great Room areas. ... more   less 
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Holiday Inn Express London- Southwark
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