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H10 London Waterloo

4.0 of 5
284 to 302 Waterloo Road, London SE1 8RQ, England (London Bridge)
Hotel amenities
H10 London Waterloo
Ranked #103 of 1,081 hotels in London
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899 reviews from our community

Traveller rating
    487
    320
    58
    17
    17
See reviews for
Families
111
 
Couples
363
 
Solo
86
 
Business
187
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

I stayed in this hotel the week before and was certainly impressed - my only gripe was there was no iron in the room which I would expect from a 4 star hotel. Apart from that excellent. We made a return booking this week and at 11 o'clock on the morning of arrival I had a call to say they... More

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Stockholm, Sweden
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

H10 is always a pleasure to stay at. Comfortable rooms, nice staff and excellent breakfast. All you can wish for in a lovely city! The breakfast is all you can wish for and it is close to South Bank where you can enjoy London Eye, restaurants, theatres and all adventures you can imagine.

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London, United Kingdom
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

I booked to stay at the H10 London Waterloo as part of my boyfriend's 30th birthday present. I had read very good reviews online and so had high hopes. I am pleased to say I was not disappointed! If anything it surpassed my expectations. The staff were attentive and friendly, our welcome glasses of Cava were brought up to our... More

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Hebden Bridge, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Spent the weekend here with my wife whilst attending an event at the royal festival hall. The location was fairly convenient for the South Bank (15mins walk). The room was very smart and spotlessly clean. We paid £10 extra for a room on the top floor which was worth it - great views of The Shard and many other landmarks.... More

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See 3 more reviews by sekret_skwirrel for London
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for taking time to share your feedback and experience at the H10 London Waterloo. We are delighted to hear that you had a wonderful time at our hotel and that you found our staff very friendly, as we strive to provide the highest level of customer service to all our guests. We are also... More

Helsinki, Finland
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

Chose the hotel because it was a near to a conference venue but after staying there for four nights I would be happy to choose it even for a holiday. The service was friendly, the rooms were comfortable and functional and the breakfast was just amazing. In my room the wifi worked well but my colleague complained that in his... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for sharing your experience at the H10 London Waterloo. We are delighted to hear that you had a wonderful time at our hotel and that you found our staff very friendly, as we strive to provide the highest level of customer service to all our guests. We are very happy that you found our... More

Madrid, Spain
1 review
5 of 5 stars Reviewed 10 May 2013

For a business trip, this is one of the best hotels I´ve stayed at. Very good quality, clean and excelent service. All the extras were superb. Breakfast also very good. Very professional. The most important thing for me was that there was no carpet at all and everything was very clean and tidy.

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for taking time to share your thoughts about the H10 London Waterloo. We are delighted to hear that you had a wonderful time at our hotel and that you found our service up to the standard you expect, as we strive to provide the highest level of customer service to all our guests. We... More

Lincoln, England, United Kingdom
1 review
5 of 5 stars Reviewed 9 May 2013

Stayed at H10 last Saturday night on arrival the staff were very friendly and helpful. First impression of the hotel was very good the reception was busy at the time but we didnt have to wait for long to be served. We stayed on the 11th floor and the views were spectacular made all the more impressive with floor to... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for taking time to share your feedback at the H10 London Waterloo. We are delighted to hear that you had a wonderful time at our hotel and that you found our staff very friendly, as we strive to provide the highest level of customer service to all our guests. We are happy that you... More

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 May 2013

H10 is a new hotel that sells itself on location and London views. The first point is accepted but not totally unique and arguably there are better placed London hotels for location. The second point of view is not so obvious. Nothing special about the view from this hotel. The reception staff were certainly far from perfect. Lacking in basic... More

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See 5 more reviews by Charles G for London
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for taking time to share your feedback at the H10 London Waterloo. I am sorry to hear that the hotel did not live up to your expectations, and we will do our utmost to rectify these comments you have mentioned. All relevant departments would like to convey their apologies for the inconvenience caused, and... More

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013 via mobile

We stayed here for 1 night on an amazon deal, paying only £155 for a night stay with breakfast and a 3 course meal with wine. They took our voucher at reception and then we were treated like full paying guests. Every attention to detail was made and the food was gorgeous!!! Got a bucket of ice from room service... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for taking time out to share your feedback at the H10 London Waterloo. We are delighted to hear that you had a wonderful time at our hotel and that you found facilities up to your standard, and that our staff are very friendly, as we strive to provide the highest level of customer service... More

Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 May 2013

Stayed at H10 hotel in London. not impressed, definately not a 4* rating. We were the only English people staying there, and the staff were all Spanish, so many problems with language. Rooms although very clean , were quite small. on the plus side we had great view of the Shard from our bedroom window. Breakfast was included in room... More

Was this review helpful? Yes
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review
16 May 2013

Dear Guest, Thank you so much for taking time to share your feedback at the H10 London Waterloo. I am sorry to hear that our hotel did not live up to your expectations, and we will take your feedback on board and rectify this situation, as we treat all issues with the utmost importance. Kind regards, Paul Wongartorn More

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Additional Information about H10 London Waterloo

Also Known As:
h10 London Waterloo Hotel
h10 London Waterloo Hotel London
H10 London Waterloo
Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Amenities:
Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#53 Family Hotels in London
#71 Luxury Hotels in London
#92 Business Hotels in London
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The H10 London Waterloo is situated in the well known Waterloo Road, 5 minutes away from Waterloo Tube Station. The hotel has 177 guest rooms (135 Standard Double Bedrooms, 41 Deluxe Bedrooms and 1 Suite) and is equipped with all services common to our H10 City Hotels (including a large selection of products on our Breakfast Buffet, A la Carte Restaurant, Lobby Bar with Business Corner, GYM and a Health and Beauty Area located on the 8th floor). There are also 4 fully equipped meeting rooms as well as COMPLIMENTARY WI-FI throughout the hotel. ... more   less 
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