We returned after 3 years after such a great experience rooms are big and well furnished, beds comfortable. Good facilities. They say never go back and sadly it was good but not as good as last time. We will not stay again for us the jewel in the crown has lost is sapphire after a disappointing restaurant meal.

From the moment I was picked up by the shuttle service at Clapham Junction to being dropped off there on checkout, everything was absolutely perfect. The outstanding professional and polite nature of the staff coupled with a highly eco-friendly hotel with great rooms, clean and bright and with great décor make this a hotel I will stay at time and... More

Booked this hotel following search on Late Rooms for value accomodation above 3/4 star. Better waether on the Sat afternoonled me and my wife to walk from V & A through South Ken, over Battersea Bridge along to the hotel. The change from Chelsea to Battersea was astonishing, I am sure the areas come under different borough councils, but did... More

I took my wife here for a surprise birthday gift and she was ecstatic ,she loved every moment ,from the room to the spa and the food. the hospitality was great also as we were well looked after by a team member named Abdul. we defiantly would return and recommend this luxurious hotel for any other couple.

We were in London as a couple for a week and staying at a friend's place. We wanted to spend a romantic night and chose Rafayel mainly for its river view and positive reviews on Tripadvisor. We booked a Thames Room, which is advertised as having full view of the river. When we arrived at the hotel we were shown... More

We stayed at the Rafayel for a nearby wedding in early June, and it proved to be something of an erratic experience. The hotel is set in a slightly odd location for a luxury hotel, squeezed between builders merchants and a car showroom although the riverfront setting does counter this a little. There's virtually nothing in the way of local... More

We stayed here for one night in one of The Nile suites with private jacuzzi. The room was beyond our expectations as was absolutely huge. It had a full dining table with a massive TV, another TV in front of our bed with a window behind looking up the Thames and yet another TV in the bathroom so you could... More

I booked this hotel as part of our trip to London for my girlfriends 21st birthday present. I had read all previous reviews and checked various different hotels and prices before booking. I contacted the hotel directly and they were more than accommodating and spent plenty of time to helping me choose the right room for our occasion. Overall for... More

Rooms are nice and large relative to other accommodation around London. with modern fittings, and staff were friendly. Quiet location, with a few restaurants closeby. There is a shuttle service to nearest train station and the minicabs contacted thru the hotel staff were handy when we went to West End shows. Great value and comfortable stay.