My partner had booked into this hotel, on the recommendation of business associates in the city, as a special treat for my recent 'significant birthday'. I was so looking forward to staying in 'the best hotel in Liverpool', as it was described by friends here in London. It is indeed a well-appointed establishment, but my first disappointment was the room,... More

We stayed here for our wedding anniversary with the lazy Sunday offer which Includes a 2 course meal at the London Carriageworks restaurant. I was very excited about this as I've always wanted to eat there and wasn't disappointed. The food was fantastic with a very different modern and seasonable menu. We upgraded our room to a suite as they... More

We have stayed at the hotel before and recently took advantage of a dinner bed and breakfast package on offer. Once again we were impressed by the attention to detail in giving a superb stay. Throughout our stay the staff were helpful, the hotel was clean and elegantly decorated and the food was out of this world! If your looking... More

Excellent reception staff, especially Clare who is the best receptionist we have ever come across in many years of travelling. Car park nearby - park temporarily outside the hotel and a member of staff will escort you over. Smart, clean lobby and plenty of comfortable seating adjacent for drinks or coffee. Lift to all floors. We had a King Deluxe... More

We stayed in one of the penthouse suites, room 503, for my birthday. WOW!! A great first impression was created by Lauren on reception who escorted us firstly to the car park and then up to our room. It was truly amazing, the view from the terrace is spectacular, even on a cold January day. As a travel agent I... More

What a lovely hotel. We have just returned from a short stay here and cannot recommend it highly enough.The whole experience, from booking right through to check out. The ladies on reception were lovely , special mention to Ginga, very efficient , friendly and genuinely seemed to enjoy their jobs. we had a lovely evening meal in the London Carriage... More

Back in October, my son got married at the hotel. The whole wedding was tremendous from beginning to end. The wedding breakfast was held in a room on near the top floor. The food was excellent. There was access to a decked area, from where you could see two cathedrals, the city centre, the River Mersey, the Wirral Peninsula and... More

Good rooms, Pleasant and helpful staff, very good food. A great place for seeing the sites of Liverpool. A very windy night woke me up. More

Second time in the hotel and liked it as mucha s the first. I will admit that this time the enjoyability was helped with the fact that I was in a superior room, but still. The overall feel of the hotel is... well I call it the Sauna Hotel on the account of all the wood especially in the reception... More