What to do when you have a 1930's hotel? Keep it as an antique museum piece or modernise? Well if you are going to stay in the 30's, you still need to make sure it's up to standard. No musty smells, a shower that works, heating that works, beds that support, furniture that's not tired, lack of sound proofing, etc... More

I've stayed here on a number of occasions and it's certainly come a long way in terms of customer service since the bad old days when it was a Marriot. Positives are that the beds are super comfortable, the food/wine is generally good (but very expensive, I sometime head to the M&S express over the road, the retail park is... More

I'm not the sort of traveller who's had his head very much in the 5 star clouds, neither in the 4 star ones either, however I'd travelled enough on road trips and holidays to take some rewards nights with an ICH hotel and explore somewhere I've never been - Liverpool. And I chose the Crowne Plaza, based on some good... More

I have stayed in this hotel on a number of occassions and always found it excellent in all aspects. The last time I stayed was for a Christmas event and when we settled up the bill and gave in our parking ticket we were charged for overnight parking. We all thought this outrageous as we were patrons of the hotel... More

This hotel is the refurbished original airport building, and the building itself is a treasure, sympathetically refurbished, with the bathrooms particularly having retained their art deco features. I wanted to give it a higher mark, but I was unimpressed with the cleanliness and attention to detail in the room. It was dusty in places, the box of tissues in the... More

We stayed at the hotel in Dec 2011 for just under a week. The housekeeping & reception staff were lovely, they are an asset to their company. The hotel is nicely styled in Art Deco which was a great touch and is quite near to the airport. Only thing I didn't like about our hotel was the room heating wasn't... More

We used to stay here when it was a MacDonald and generally like Crowne Plaza as a brand, this time was OK, convenient for Liverpool Airport, but not great. The room we had 201 was reasonable but very cold and couldn't switch the aircon off, also very noisy through the aircon (or something) with a very loud motor just outside... More

Usually the only way you know you are staying in an airport hotel is the noise of the planes taking off or landing. The old Liverpool airport site has been redeveloped because a new terminal has been built close to the newest runway which means that you never hear aircraft noise inside the Crowne Plaza. The Crowne Plaza JLA is... More

Interesting building as it originally was the airport terminal. It has a lovely art deco feel about it. I was there on a freeby using my points but I was treated very well. My room was at the front with huge windows. The view wasn't brilliant but it still felt special. It is on a main road and close go... More