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All 71 Liverpool accommodations »

Mount Pleasant Apartments by stayLiverpool

3.0 of 5
28 Mount Pleasant Street, Liverpool L3 5SA, England
Hotel amenities
3.0 of 5 stars 89 Reviews
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89 reviews from our community

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Nia01
Bali, Indonesia
Senior Contributor
43 reviews
7 helpful votes
3 of 5 stars Reviewed 31 January 2012

This appartment was not good managed. The reception was not ready on the desk so when you need you could be upset to find one. The elevator & corridor were not well maintained. The appartment was massive and full furnished. The rate was ok. The annoying part was the water heater and the leakage bath room. I assumed they tried... More

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stayCity, General Manager at Mount Pleasant Apartments by stayLiverpool, responded to this review
2 February 2012

Dear Reviewer, Thank you for your comments. I am sorry you had problems with your hot water, if you had contacted reception we could have sent the maintenance manager to check it for you, as this should not have happened. Unfortunately reception is sometimes left for a short while whilst they attend to other guests apologies. I hope to see... More

Gavin M
Derry, United Kingdom
1 review
4 of 5 stars Reviewed 30 January 2012

What a great place to stay. Myself and group of friends travelled and have stayed in these apartments twice within the last 2 months. We did this because: less than 5 minutes walk to concert square and Liverpool one, everything is so central, apartments are brilliant and we where able to bring around some of our liverpool friends all day... More

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lw0u21db
Reading, United Kingdom
Top Contributor
70 reviews
25 helpful votes
3 of 5 stars Reviewed 15 January 2012

I had stayed here before and had a nice experience so I was pretty disappointed by the experience this time around. We got an apartment on the 1st floor which stank of cigarette smoke and had lots of burns on the furniture. The apartment just needs a bit more attention and a little bit of money spent on it to... More

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Abi-Janet
Chester, United Kingdom
Reviewer
5 reviews
3 of 5 stars Reviewed 8 January 2012

Lovely apartment, very clean and perfect location for all Liverpool attractions. We arrived on the train and it was easy to find on foot and only took 5 mins to walk to. A Tesco Express is attached and is perfect for grabbing food etc. However we had bought food to cook whilst we stayed overnight and the only equipment available... More

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stayCity, Manager at Mount Pleasant Apartments by stayLiverpool, responded to this review
11 January 2012

Dear Guest, Thank you for your review. We are currently in the process of re-stocking our equipment and this should be complete shortly. We also rolling out a new lighting programme which should be complete by the end of January. I hope to see you again in the new year. More

Yasmin N
London, United Kingdom
1 review
5 of 5 stars Reviewed 23 November 2011

Stayed in a 2 bed apartment with the kids. Very spacious and clean well worth the money. The only problem I have was the reception was not manned and had to wait to get the keys but besides that would definitely use them again More

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stayCity, Manager at Mount Pleasant Apartments by stayLiverpool, responded to this review
11 January 2012

Dear Guest, Thank you for your comments. Hope to see you again in the future. More

kerry7evan
Larkhall, United Kingdom
Reviewer
3 reviews
1 of 5 stars Reviewed 14 November 2011

We booked the Lever Court apts at a cost of £480 for 1nt for 10 ladies, little did we know they charge an extra £250 per apt security deposit - cash or card on arrival, so that was another £500 on top of the booking for security deposits - they said it was on the small print of the online... More

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stayCity, Manager at Mount Pleasant Apartments by stayLiverpool, responded to this review
11 January 2012

Dear Guest, I am sorry you experience was not what you expected. I would be happy to discuss the situation with you if you would contact me directly. We hope to resolve this matter with yourself. Please get in touch with the site and ask for the Manager. More

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Lucky_213
London
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 14 November 2011

Firstly, the location of the apartment is superb, walking distance from all the major attractions in the city centre and 5 minute walk to Liverpool Lime Street station. We had a two-bedroom apartment, which had a lot of space but was fairly sparsely furnished. There is minimal lighting in the bathroom, which makes it almost impossible to shave in and... More

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stayCity, Manager at Mount Pleasant Apartments by stayLiverpool, responded to this review
11 January 2012

Dear Guest, Thank you for your feedback. We are installing new lighting in our kitchens and bathrooms. This process will be finished by the end of January. We are also investing in new utensils for the kitchen. Again thank you for your feedback we hope to see you again. More

Bizz-Buzzer
London
2 reviews
1 helpful vote
1 of 5 stars Reviewed 10 October 2011

These are not purpose built hotel-style apartments, they are intended for residential that are let out by the night. Upside - lots of space, downside - the owners must have huge mortgages so they spend not a penny on the upkeep, and sell at such cheap rates to pay the bills, that the other 'guests' are usually LOUD hen and... More

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Love2Travel343
Belfast, United Kingdom
1 review
1 of 5 stars Reviewed 17 September 2011

I stayed in these apartments on a girls weekend away and while dozing early on the Sunday morning, someone entered the apartment and stole my handbag from beside the bed - some of my friends were sitting in the living room at the time so this would imply that the thief had thorough knowledge of the premises and knew that... More

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WDaveOB
Cork, Ireland
1 review
4 of 5 stars Reviewed 16 September 2011

We stayed here with our 10 month old son for 3 nights in September 2011. The apartment was clean and comfortable and the travel cot we asked for was ready for us. The staff were excellent and even found us high chair for the baby from another apartment complex. Overall we have no complaints and would recommed these apartments to... More

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