This review relates to the Health Spa at this hotel as we didn't use the accomodation. We took a back and facial massage together with cream tea and this included use of the leisure facilities. The massages were very good indeed and would have them again. There were however no slippers supplied and after the treatments you had to carry... More

Get rid of all the smokers that hang around the front of your Hotel, when the doors open the tobacco drifts through reception, down the corridors and down into the fitness centre !! We stayed on Saturday and this was the greeting we arrived to, not a good start. The room was in a great spot over the outdoor pool,... More

Went with the groupon deal , checked in ok , room average , room 204 , no complimentarys in shower room , or buscuits to nibble , shower was poor with little power. 3 course meal at the italian was average but served well. The saltimbocca chicken is one to avoid though , really dry with no sauce , and... More

we stayed at the village Herons reach for the first time. We decided to stay for one night as I had booked to use the health spa. The hotel looks nice from the outside. Receiptionist did not tell us everything we needed to know so we had to keep asking. The room was standard but dark, the view was nice... More

We stayed here on a one night dinner, bed and breakfast deal which only cost us £59. Room was nice, spacious and very clean but I have to agree with other reviews that they are very dark! The leisure facilities were excellent. Lovely pool, jacuzzi, steam room and sauna. Even an outdoor pool which I believe is meant to be... More

Booked the weekend a couple of weeks in advance to meet up with friends. Impressed by the fact that we were contacted during the week before we arrived to confirm our dinner reservation for Saturday (rather than Friday as per the offer) and that a note regarding our room preference would be made on our record. On arrival no note... More

Just had a one night break at herons reach, hotel and spa very good. Dont know where to start with the restaurant, absolutely atrocious, we asked for leek and potato soup, it came out as thick horrible cold broccoli, which in all fairness the young waiter steven did apologise and offered to change it. Next main meal I had pasta,... More

Special deal leisure break weekend allowed the two men in the party to watch their local team play Blackpool in the FA cup and three of our party of 4 played golf on Sunday morning (interesting course with a variety of holes and very friendly golf staff). We all enjoyed the spa facilities. Best to book in advance if you... More

The room was quite dark - energy saving bulbs used but not enough lights anyway. Everything you expect i.e. flat screen T.V. ,hairdryer, tea making facilities. I thought the choice of colours a bit sombre but thats a matter of taste. The bathroom was very small but clean and the bed large and comfortable but would have preferred firmer pillows... More