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Holiday Inn Hull Marina

3.0 of 5
Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
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Holiday Inn Hull Marina
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254 reviews from our community

Traveller rating
    72
    98
    53
    25
    6
See reviews for
Families
49
 
Couples
79
 
Solo
16
 
Business
75
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Beverley, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We got married here in April and can't thank the staff enough for making our day special.From the ceremony which was faultless to the fantastic food at the wedding breakfast to the evening reception it was a fantastic day.Breakfast next day was really good and plentiful.The only gripe i had was the communication from the various wedding planners we had... More

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See 12 more reviews by Kevin F for Kingston-upon-Hull
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
15 May 2013

Dear Guest, Thank you for taking the time to complete your review and for your kind comments about the Hotel whilst hosting your Wedding here. We pride ourselves on the service we offer to weddings and have many happy Brides & Grooms, so i am delighted to read you found our staff very friendly & helpful who made your day... More

Beverley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 via mobile

Just attended my step daughters civil ceremony at the holiday inn hull.the hotel was good standard with nice large room ,good shower and great breakfast.but what made it was the cheerful cant do enough for you attitude of he staff brilliant weekend

Was this review helpful? Yes 1
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
13 May 2013

Dear Guest, Thank you for your review following your stay at The Holiday Inn Hull Marina. I was delighted to read that you liked the hotel and your step daughter had a fantastic wedding. We always try our best to ensure we meet our guests needs so I am pleased you found our staff very helpful. I look forward to... More

York, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013

The hotel feels like it could do with a refurb, bedrooms are tired, furniture that looks like its not too many years away from an appearance on Antiques Roadshow and the carpet was sticky in places! But the staff more than make up for these detractions. Everyone from reception, to leisure club, to restaurant were happy, friendly and ever-professional. Food... More

Was this review helpful? Yes
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
13 May 2013

Dear Guest, Thank you for taking the time to review your stay at our hotel. I was pleased to read that you found our staff very happy, friendly & professional and that you enjoyed your food & the pool here at the Hull Marina. We understand your frustrations with the room decor and would like you to know a full... More

Cambridge, UK
Top Contributor
57 reviews 57 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 28 April 2013

Recent business taken me to Hull twice recently, so I thought I would try out the two Holiday Inns in town. As I said to the staff, it was so refreshing to have the level of service they exhibited. The reception staff are friendly and efficient, having taken the time to memorise incoming guests with pre-allocated rooms. Although the restaurant... More

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Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
1 May 2013

Dear Guest, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, and I am glad that you liked your room, enjoyed your breakfast and found our staff to be friendly & efficient. We look forward to welcoming you back to the Hotel... More

Gurgaon, India
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 April 2013

This is one of the best Hotels , I have stayed in UK , Simply superb . The staff is very courteous, will go all the extra miles to make you comfortable and meet all unreasonable demands. I am impressed. Three big cheers to them. Rooms are nice , sunny and spacious. Breakfast spread is good , their bakery products... More

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Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
1 May 2013

Dear Guest, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am delighted that you found our staff to be very courteous also that you liked your room, our fantastic location, views and enjoyed your food/breakfast. We look forward to... More

Beverley, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 April 2013

We attended my brothers wedding ceremony and reception here at the weekend. Well it was one of the best weddings we have been too. As soon as we arrived we where made very welcomed with such excellent staff on the reception. We stayed overnight the rooms where great very clean and spacious. The staff are very well organised from the... More

Was this review helpful? Yes
See 9 more reviews by amanda c for Kingston-upon-Hull
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
1 May 2013

Dear Guest Thank you for taking the time to complete your review and for your kind comments about the Hotel whilst attending your Brothers Wedding here. We pride ourselves on the service we offer to weddings and have many happy Brides & Grooms, family memebers & guests so i am delighted to read you found our staff very friendly &... More

Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 April 2013

I haven’t stayed at this hotel but joined some old colleagues of mine for a reunion in the area, most of which were staying here. We were due to meet at another smaller venue in Hull (naming no names), but after being made to feel very unwelcome we all (nearly 30 of us) decided to make arrangements with the Holiday... More

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Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
1 May 2013

Dear Guest, Thank you for your review following your stay at The Holiday Inn Hull Marina. I was delighted to read that you liked the hotel and enjoyed your visit. We always try our best to ensure we meet our guests needs so I am pleased you found our staff very friendly & helpful, especially Gareth who helped organise a... More

Beverley, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013 via mobile

I am just writing to congratulate Holiday Inn Hull Marina on hosting our wedding ceremony and reception. The service was excellent from beginning to end. The staff are a credit to your company. Very polite, and always there to help. I would highly recommend this as a wedding venue. The rooms are very clean, and the beds very comfy. The... More

Was this review helpful? Yes
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
15 April 2013

Dear Guest, Firstly, *** CONGRATULATIONS*** Thank you for your review following your Wedding at The Holiday Inn Hull Marina. I was delighted to read that your day was made to be very special with our excellent service and staff being very polite & helpful throughout your day. Also i am so pleased that the rooms, hotel & food was all... More

Beverley, East Yorkshire
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 13 April 2013

From the minute you walk in you are greeted by very friendly reception staff and made to feel extremely welcome. We had a really lovely stay here and were thrilled to have a room with a view of the marina. The room was immaculate and the beds at all the Holiday Inn's I've stayed in have always been really comfortable... More

Was this review helpful? Yes
See 3 more reviews by Loobyloo111 for Kingston-upon-Hull
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
15 April 2013

Dear Guest, Thank you for your review following your stay at The Holiday Inn Hull Marina. I was delighted to read that you liked the hotel its location & views and that you enjoyed your meal, breakfast & mostly your stay with us. We do always try our best to ensure we meet our guests needs & expectations. I look... More

UK
Top Contributor
146 reviews 146 reviews
36 hotel reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 9 April 2013

Not all the rooms have been updated and you usually find you gave to pay quite a lot for a very much below par and tired room. Just wish they would do all the rooms as the hotel charges a premium in the week. Food is good and as mentioned in other posts the staff are great and extremely helpful.

Was this review helpful? Yes
See 3 more reviews by CheshireLady for Kingston-upon-Hull
Kerry W, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review
15 April 2013

Dear Guest, Thank you for taking the time to review your stay at our hotel. I was pleased to read that you found our staff extremely helpful & enjoyed your food whilst staying with us, however we do understand your frustration with some rooms but please be assured these are all being updated block by block to maintain an open... More

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Additional Information about Holiday Inn Hull Marina

Also Known As:
Holiday Inn Hull Marina Hotel
Holiday Inn Hull Marina Hotel Kingston-Upon-Hull
Hull Marina Holiday Inn
Holiday Inn Kingston-Upon-Hull
Holiday Inn Kingston Upon Hull
Kingston-Upon-Hull Holiday Inn
Holiday Inn Hull Marina Kingston-Upon-Hull, East Riding Of Yorkshire, England
Address: Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
Phone Number:
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Kingston-upon-Hull
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
WHY NOT CALL AND ASK ABOUT OUR 1000 WEDDING PACKAGE 01482 386382 The Holiday Inn Hull Marina Hotel enjoys an excellent location close to East coast seaside resorts, and is an excellent base for visiting other major cities such as York, Leeds and also local attractions such as The Deep. The hotel combines an excellent range of facilities for both business and leisure travellers, our Executive Marina view rooms, which some boast balconies ideal for evening drinks. Facilities including 100 fully air conditioned bedrooms, High Speed Internet Access. Conference and banqueting facilities for up to 120 people and a Spirit Heath and Leisure Club which includes a swimming pool. Holiday Inn Hull Marina Hotel has 4 meeting rooms that will cater for all requirements from training courses, boardroom meetings and Conferences to Weddings and Dinner Dances. Ample free car parking is provided at the hotel. Hotel restaurant, lounge and bar offer tempting dishes from around the world including the famous Holiday Inn breakfast. Both accessible and family rooms are available at the hotel.The hotel provides an ideal base for visiting local attractions including The Deep, Beverley Race Course, Hull's Museums and the KC Stadium. This hotel offers free car parking plus the kids eat free, and is fully non smoking. ... more   less 
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