We had arranged our wedding at The Barn around the corner from this hotel so decided it would be great to be able to walk here after the evening had ended. When we emailed the hotel to let them know they were very helpful and contniued to be everytime we had a question. They let us check in fairly late... More

Stayed overnight and asked for a room at the back as other reviewers remarked front rooms being noisy from road traffic. Room average, but no drawers to put anything in - just one hanging built-it wardrobe. Could only just open the door to get into the room as the bed was a bit big for the room. The bathroom, however,... More

We stayed at the Smart and Simple the night before, and the night of our wedding at High Rocks. Could not fault the service and the help that the staff, Lucinda in particular, afforded us. The hotel has recently opened a restaurant and they were unbelievably attentive, even arranging a set menu for our party of around 25 to ensure... More

Stayed here recently in what has the potential to be a great room, however, the 'Smart' was let down by having a delightful view across a turreted round roof which was littered with disguarded cigarette ends! The room was at the front of the hotel but I experienced none of the traffic noise others mention. Parking is terrible, though more... More

Spent the night here before an interview and had a lovely, large room. The room was really clean and tidy, and had everything I could have needed to prepare including a desk, iron and board and hairdryer. The room had lots of mirrors which was really helpful, a lovely bed and a really powerful shower! Plus free wifi was very... More

We stayed one night and were pleasantly surprised. Did not expect a 3 star to be quite so good. I would probably rate this hotel as Good, rather than very good. We had Room 2, which is on the ground floor, overlooking the street. However, with the secondary double glazing we were not troubled by noise from the traffic. A... More

A very frank and down to earth review ---- Hotel was easy to find - parking is not good though - hotel has just 2 allocated parking spaces immediately at the front - otherwise is permit holders only or 1 hour window and traffic wardens are "hot" Hotel was OK - could do with a makeover - a little grubby... More

Stayed for two nights. It's an average hotel bordering on "very good" due to the staff, they were extremely friendly and helpful. The location is great, walking distance to the town's center with a lot of restaurants and shopping. All in all, for a business trip, I would recommend Smart and Simple.

I've stayed at the Smart and Simple several times on business trips. The staff is friendly, the breakfast is included and good. It's around the corner from the train station so was convenient for me to get to London. There is a small, but beautiful little outside sitting area/garden. And the prices are reasonable. The rooms are "simple" but interesting... More