We arrived very late after a Channel crossing from France. The initial impression did not do justice to the hotel with the reception area, particularly the revolving door, looking more than a little tired round the edges. The staff, however, were welcoming and efficient and the bedroom proved to be large, comfortable and provided a good night's sleep. Breakfast the... More

Had a stay here for business great old old building with leaning floors and frames my room as a result was small but quirky and I loved it. Turn left out of the door and walk straight down for the sea, turn right for the city centre, great location. Didn't use the bar or eat either dinner or breakfast so... More

Rooms were not standard, but adequate, some steps to get from one level to another after elevator. Bathrooms o.k. Staff very pleasant and helpful. Right in the heart of Southampton. Noisy with the buses turning in the street at the corner!!

We stayed in a suite b & b basis for 2 nights & used our tesco vouchers as part payment. The external & internal look of the hotel is superb , very much to our taste & very clean. We booked in and the receptionist was friendly & helpful. We were really pleased with our suite, the bed was huge... More

We stayed for one night it says 4 star I am not one to try to give negative reviews but honestly don't think its worth 4 stars the room was very small with average bathroom ( travel lodge are larger) found stain on carpets one of the lights did not work it had no air conditioning but to be fair... More

Bit hard to find through sat nav and the one way system but eventually found the car park after directions from a member of staff. unfortunately we had the check-in we hate... absolutely hate it. We present our hotel voucher confirmation to the receptionist (female) and she finds our reservation, tells us we have a double room with breakfast we... More

We spent 5 nights in this hotel and it delivered what we wanted. The rooms in the back were very quite and we were able to sleep just fine. The history and style of the building was a desired feature however a coat of paint may have been desirable around the doors to cover the black handprints. Overall great value,... More

I would like to review this Hotel, but, having booked to stay there it never happened. This relates to a booking in March 2013, but due to reasons explained, below, I am only now reviewing. We booked to stay on a Friday and Saturday nights. Due to circumstances, we could not travel on the Friday, but were able to go... More

I have stayed in a few Mercure hotels around the UK when away on business, but as I heard that this hotel had just had an upgrade, I decided to upgrade myself to a privilege room. It cost an extra £40 and it was well worth it! I stayed in the Azura room which I was told had just been... More