Booked for a family stay over Christmas having been in the same apartment previous year. The apartment in South Western House is spacious, modern and superficially clean. It is however looking rather tired with noticeable marks on the walls and very grubby carpets . The sofas in the lounge need replacing - uncomfy wafer thin seat cushions and grubby upholstery.... More

I stayed here on business for several nights and thoroughly enjoyed my stay! The property was based in Ocean Village and overlooked the sea which was lovely. I can imagine the summer months sitting on the balcony enjoying the view! The apartment was decorated to a nice standard and was plenty big enough for my needs. I even had my... More

Having just spent four nights in one of this companies apartments I would definately use them again. From making the booking through to the arrival details for keys I was dealt with efficiently and politely and the apartment was not only clean but warm when we arrived. I was pleasantly surprised at the range of equipment within the apartment.

This is quite a long post, unfortunately because so much went wrong through booking with Town or Country. At the end of October 2012 I was getting married and with my family booked 6 properties through Town or Country. The following occurred: Three days before the wedding we were told that two houses were unavailable due to maintenance issues and... More

I was in Southampton on businees, but took the family along. Office staff are professionals at what they do. No issues with booking etc. Check in was smooth. Had a few technical issues in the apartment. Sorted out next day. Location wise, you'll need a car to access the city. Would stay with them again, but in the city next... More

I noticed Town or Country in the alternative section on TripAdvisor. It was appealing to have a full flat for my 5 day stay in Southampton. The lodging in the South Western House was exactly as advertised. I stayed in Imperial Apartment A, which was nicely furnished. It was on street level, so no view to speak of, but none... More

This one bedroomed apartment far surpassed our expectations. Check in and out were smoothly dealt with by staff with a smile. The apartment is large, warm, comfortable and clean. We only stayed for two nights, but the facilities were ample for a longer stay. The location is good within the Ocean Village, with a Tesco Express & a Wetherspoons within... More

We had our booking changed at 12.30pm. on our first day while en route. It wasn't ready for occupation until 5.30pm. The house was adjacent to an industrial estate not in the marina complex as we had requested and inconvenient for our arrangements. The house was furnished in a very basic style with items from Ikea and was very tired... More

We stayed at the Parkview apartment. The apartment was dirty and smelled badly of smoking and stale cooking. Beds were extremely soft and uncomfortable. There was mould in the shower, temperature of both showers was erratic, the soft furnishings were dirty and smelly. The wireless internet kept cutting out and was very slow. When we contacted Town or Country to... More