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Novotel Southampton

4.0 of 5
1 West Quay Road, Southampton SO15 1RA, England
Hotel amenities
Novotel Southampton
Ranked #6 of 21 hotels in Southampton
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539 reviews from our community

Traveller rating
    170
    228
    94
    30
    17
See reviews for
Families
167
 
Couples
186
 
Solo
47
 
Business
84
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Haverhill, United Kingdom
1 review
3 of 5 stars Reviewed 24 May 2013 NEW

Friendly reception, evening meals improved from previous stays but breakfast choices reduced. Air conditioning not very efficient, room noisy with window open. One reason we chose this hotel was to use the Swimming Pool but Unfortunately it was out of order on second day of our stay

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Review collected in partnership with Accorhotels.com

Wokingham, United Kingdom
1 review
2 of 5 stars Reviewed 22 May 2013 NEW

Not a bad hotel, but I'm still a bit annoyed that we were woken up at 8.30am by drilling and banging. We were not notified beforehand of any works being carried out in the hotel, so I think that was very unprofessional. After having put in a complaint all I was offered was a preferred rate in the same hotel.... More

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Review collected in partnership with Accorhotels.com

Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
23 May 2013

Thank you for taking the time to write your views here on tripadvisor. I was most disappointed to hear that we woke you in the morning. As mentioned previously here we are updating some of our rooms and I have since spoken to the people concerned to ensure they are not disturbing our guests in the morning. We are sorry... More

Hebburn, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Hotel is very clean and modern and the staff very friendly and polite. We stayed in a superior room which was very spacious and well equipped. Bathrooms are modern and trendy, however, our room had a separate toilet room, may be OK for people of average build but for tall arthritic people abit of a tight squeeze. Breakfast at the... More

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Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

It has been a pleasure to have you stay with us here at Novotel Southampton. I am glad you enjoyed our hotel and will be passing on your kind words to our team. I have noted your comments regarding the separate toilet and we look forward to seeing you again when you are travelling the south coast again. Kind Regards... More

manchester
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 via mobile

I am in the middle of a project spending 3 days a week in Southampton and using this hotel. Breakfasts are excellent but not eaten there in the evening. The rooms are comfortable and airy, bathrooms are good with everything you need. What makes the hotel for me is the staff. Always bright and helpful with a good sense of... More

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Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Thank you for taking the time to review our hotel. It is great to read comments from one of our regular guests. I strongly believe it is the team that make a stay and it is great to read your review. We look forward to seeing you again and thank you for choosing Novotel Southampton. Kind Regards Glenn Findlay General... More

Isle of Man
1 review
5 of 5 stars Reviewed 17 May 2013

Very good hotel, have already booked for June to stay again When any small thing is not working in our room, there is always a very helpful maintenance man who soon puts it right, Also the free internet is very useful to keep in touch with our family when aeay

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Review collected in partnership with Accorhotels.com

Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Many thanks for taking the time to review our Hotel, Ady was very pleased when we shared your comments and it is great to receive your recognition for a valued member of our team. We are all looking forward to welcoming you again next month. Kind Regards Glenn Findlay General Manager More

Ashford, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013

A very clean and well located hotel, between the Ibis and Ibis Budget. Considering the price of the NOvotel I cant understand why anyone would go in Ibis! A good size gym and pool too, and a very nice breakfast including vegetarian sausages which I think is a nice touch for us vegetarians!

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Review collected in partnership with Accorhotels.com

Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Thank you for your review. I am happy to read that you enjoyed our leisure facilities and look forward to welcoming you back in the near future. Kind Regards Glenn Findlay General Manager More

Exeter, Devon, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013

Stayed 2 nights. There was one young waitress who made my stay. Victoria Taylor was efficient and very friendly. There was another waiter who was totally indifferent. The room was large and airy with everything you need, although the mini-bar only had water in it!! It was central to town and the station. I only stay here once a year... More

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Review collected in partnership with Accorhotels.com

Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Many thanks for your review. Victoria was thrilled to read of her mention her on tripadvisor and we will be using your comments in our team meetings. All of our minibars are stocked with both still and sparkling mineral water. We all look forward to seeing your again next year. Kind Regards Glenn Findlay General Manager More

Lowestoft, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2013

Once again very happy with the room, with the exception of two things. the outside temperature was sometimes in single figures in Centigrade, consequently the room did get cool. There appeared to be no heating. the surface of the bath was smooth so very slippery when wet. there was a small notice that bath mats were available, though it is... More

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See 2 more reviews by Duck41 for Southampton
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Many thanks for your review, I have noted your comments regarding your room temperature and the Bath, We do have bath mats available as you have pointed out and the team would have been more than happy to have supplied one to you. I am sorry you had to wait for your evening meal on Sunday; I am glad you... More

Tillsonburg
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

This was a excellent choice.. I was in South Hampton for 1 day of business and had 2 extra days to spend with my wife. She shopped the 1 day I was busy . Shopping 3 min walk from the hotel. The next day caught the rain to London , also a short 3 min walk. All services at the... More

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Review collected in partnership with Accorhotels.com

Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Thank you for your review I am glad the both you and you wife enjoyed your stay with us and I do hope to see you again at Novotel Southampton in the near future. Kind Regards Glenn Findlay General Manager More

Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2013 via mobile

The staff are excellent and so genuine and nice. The cleaniless is excellent. The facilities are all great. Not the most exspensive hotel but not the cheapest neither sort of a nice mid to high level hotel. Great for families and couples as well as business - well reccomended - you won't be let down. Parking is £5 a day... More

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Glenn_Findlay, General Manager at Novotel Southampton, responded to this review
20 May 2013

Thank you for your review. The team and I enjoyed reading about your experience with us and we do hope to see you again soon. Kind Regards Glenn Findlay General Manager More

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Additional Information about Novotel Southampton

Also Known As:
Novotel Southampton Hotel
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > South East England > Hampshire > Southampton
Amenities:
Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Southampton
#4 Family Hotels in Southampton
#5 Business Hotels in Southampton
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Southampton is located in the centre of Southampton. For those on a business trip, we offer ten meeting rooms and the convenience of WiFi internet access. Opposite West Quay shopping centre and close to the yacht harbour, the hotel is ideal for a holiday as well. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 
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