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Grand Harbour Hotel

4.0 of 5
West Quay Road, Southampton SO15 1AG, England (Formerly De Vere Grand Harbour)
Hotel amenities
Grand Harbour Hotel
Ranked #14 of 21 hotels in Southampton
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167 reviews from our community

    Trip type
Traveller rating
    44
    52
    30
    28
    13
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 June 2013 NEW

My colleague and I stayed here recently while we attended a course. Payment for the three night stay had been paid in advance by our company travel agent and we presented a voucher on check-in. The rather rude desk clerk insisted that the payment had not been arranged in advance until I insisted that he check. He then confirmed that... More

Was this review helpful? Yes 1
Redhill, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We stayed overnight on Wednesday to save on an early start on Thursday morning for my brothers wedding. We did not arrive until about 10 pm so were looking forward to getting something to eat and then getting some sleep. Our room 153 was very big with a kingside bed which was very firm. I had paid extra for a... More

Was this review helpful? Yes 1
Southampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 June 2013 NEW via mobile

My husband booked a bed and breakfast package at the grand harbour for our anniversary, I was impressed with the lobby area and the reception staff where polite and attentive. We had a coffee before going to our room and service was good, got into our room at 3pm and went to use the spa facilities which was use of... More

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Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I stayed on business at this hotel. One thing I've learnt is always judge a hotel in its sausages. Anyway, the room was fine, very clean and a little worn. My room had a lovely view of the flat roof, but that's to be expected in the cheap rooms of any hotel. The hotel seems geared towards the cruise market,... More

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1 review
4 of 5 stars Reviewed 12 June 2013 via mobile

The experience of staying at the Grand Harbour Hotel was a good one and I'd happily stay there again. The staff were attentive but not intrusive and the hotel facilities and food were what I'd expect of this type of hotel. No complaints.

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Southend-on-Sea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 June 2013

Read all the reviews about this hotel and got seriously worried about our stay. We booked this as part of a package which included tickets for PAULTONS park. We stayed for one night only, with 4 small kids. The staff were more than helpful, the breakfast was fantastic, great choice of food, the swimming pool area was great and again... More

Was this review helpful? Yes 2
Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 June 2013

A well kept hotel, everything close to the shopping and docks area. Large room, clean and a great veiw. Breakfast was very good. We will book here NeXT time we are in the area! Only negative thing was the parking that i feel should be included in the price we paidfor the room.

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 5 June 2013 via mobile

From previous experience I will not eat in this hotel. I eat food at breakfast and that was out of a packet only. This could be a terrific hotel. Alas, the reception has got to be the slowest in my experience of twenty five years of using hotels for business. The rooms need a refurb - shabby. The lack of... More

Was this review helpful? Yes 2

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2 of 5 stars Reviewed 4 June 2013

After a bad experience with some Monkfish Chowder in December I was a reluctant guest. Slight improvements in the reception staff meant we didn't have to queue to check in this time. Some very helpful staff are trying to improve the experience....however....rooms are shabby with the windows locked shut and the staff don't have the keys. No air conditioning in... More

Was this review helpful? Yes 1
Adeje, Spain
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 June 2013

Really surprised that this hotel which was a 5 star was so poor. First off we had a few complaints and the staff, all of them were very helpful and friendly. No complaints there. However the hotel is so shabby and in dire need of a refurb. The manager expressed that over 3 million is allocated for this in the... More

Was this review helpful? Yes 1
 
 
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Additional Information about Grand Harbour Hotel

Also Known As:
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Grand Harbour Hotel
De Vere Hotel Southampton
Address: West Quay Road, Southampton SO15 1AG, England (Formerly De Vere Grand Harbour)
Region: United Kingdom > England > South East England > Hampshire > Southampton
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Southampton
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Set sail for a unique stay at Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic nautical themed modern hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. ... more   less 
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Grand Harbour Hotel
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