- Etap Southampton

Ideal for a short stay before a cruise, like we did. The location is right in the city centre, minutes from the shops - great! The breakfast offered excellent value for money and we enjoyed it. The reception was able to book a taxi for us and the staff were happy to help us. I would definitely stay again. Recommended.
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I stayed in Southampton overnight in 2010 with a group of college friends and upon arriving in the hotel room i was surprised that the shower did not have any privacy so it was just a case of me going out the room when my friend was getting dry outside the shower.
Other than that i was pleased with the...
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This was the second time we have stayed at this budget hotel. Rooms are very basic and think this time we were just unlucky. Our room was freezing cold when we walked in and the heating did not seem to be working properly. Had we not been running late we would have insisted on another room. There was damp all...
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Thank you for taking the time to tell us about your stay at the Etap Hotel Southampton, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
At Etap Hotel, we strive to provide a superior service experience for every guest and your feedback is very important...
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No frills, basic accomodation with good front desk service.
Recommended if you just need a place to sleep and wash.
Lots of eat out options nearby for all budgets
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Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Etap Southampton.
Kind regards,
Gerardo Souto
General Manager - Etap Southampton
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We stay overnight near to Southampton Docks ready to pick relatives up from a cruise. We chose the Etap hotel Southampton, and were extremely happy with our choice. The hotel is very modern and clean, the reception staff was efficient, polite and helpful.
The hotel is next to the West Quay Shopping Area with plenty of parking for only 4...
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Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Etap Southampton. I hope we can be part of your future travel plans. Kind regards
Gerardo Souto - General Manager Etap Southampton
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average expereince.rooms are small.cleaned to a good standard.reception staff helpful.can be noisy at night due to near pubs,clubs.be aware you have to pay for parking.plus side great location centre of southampton,west quay shopping centre,ferry terminal. tip park in leisure world which is opposite hotel free parking from midday onwards.
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I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Etap southampton very soon.
Kind regards,
Gerardo Souto
General Manager - Etap Southampton
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This is a modern hotel close to the docks. Staff were friendly but had little local knowledge.
The rooms are small and configured to accommodate maximum numbers per booking. We didn't like the position of the single bunk over the double bed.
It was disappointing to find no tea and coffee making facilities in the room.
The buffett breakfast is...
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Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Etap Southampton very soon.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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