Like other reviewers, we were informed in advance that the hotel and Best Western were in the process of parting company.nights We were attending the Badminton events, and stayed for three nights. I'd booked it on price (it compared favourably to Premier/Days Inn on the M5), so wasn't expecting much, but was pleasantly surprised. This old-fashioned hotel is set back... More

Booked this hotel as it is a Best Western, with whom I have always been very satisfied. The week before we stayed, I had a telephone message advising it was no longer a Best Western but that my booking was unaffected. We arrived just after 8, following a day at Badminton Horse Trials, to find that dinner finished at 8.30... More

We recently had a large family lunch here. The building, location, decor etc are all fine.... actually rather good. In fact the whole place could be brilliant if it were not for one problem........Staff Training and Morale !! ...........Or rather the lack of it! From the girl behind the bar to the staff in the restaurant there was one message... More

We have just returned from a pleasant 2 night stay at Stratton House Hotel. As numerous others have said there is a very definite need for refurbishment. Shabby is the word for quite a few areas. Having said that our room was large, clean and had 2 very comfortable easy chairs and nice fluffy white towels in the bathroom! What... More

We've just returned from a thoroughly enjoyable two night break at Stratton House. Our room in the new wing was spacious, nicely furnished and comfortable. All the staff we encountered provided friendly and efficient service especially in the dining room. The table d'hote dinner menu wasn't gourmet but certainly offered excellent value at £20. The bar menu looked good too.... More

We stayed at this hotel a few years ago when it was part of the Forestdale hotels' group. So we were disappointed on our return to find that the hotel seemed to have had virtually no renovation or redecoration undertaken at all! However, my husband did advise that the Mens' toilets were the most modern rooms in the hotel! The... More

This was an ideal hotel for basing ourselves at for our visit for Cheltenham Gold Cup. Near enough without being on the doorstep of all the hubbub. Would certainly recommend for race goers. Hotel itself was nice enough although a little bit tired. Staff however were very helpful and friendly . Barman very nice and barmeals lovely - especially the... More

My wife and I recently stayed in this hotel. The general decor of the hotel is rather fussy and a little tired. Our room was quite a trek from reception along various corridors and a flight of stairs (no lift as far as we could see). The room was clean, spacious and pleasantly warm however it wasn't well soundproofed as... More

Couldn't ask for more especially as we got our booking wrong!!! We thought we'd booked 2 nights from 29th March. When we got there no booking - we had inadvertently booked on line for 29th April!!! Did that phase them - not at all. The hotel was busy but they found us a room. It necessitated accepting an upgrade, which... More