Good hotel,clean and tidy,nice and near town center.pool was well set out,nice and clean,Spa was very good,breakfast wasgood with plenty of choices.......Nice easy stroll down to town center for evening drinks..

Overall i found the hotel okay. No towels in the spa area so had to use the one's in our room, however housekeeping did provide fresh towels by the time we returned from the pool. The room was very warm, but the celing fan did help. One major problem i had was the baby changing facilities. After checking out and... More

Stayed for the weekend in an executive room,worth the upgrade. Looks a very tired place from the road but nice inside. Great staff and solid breakfast .would stay again with our three kids who no doubt love the pool and gardens. A nice little stroll gets you to the town and beach.when in Bournmouty do go to Roxys restaurant!!

The reception area and bar is very welcoming. The room is of an average size and was clean, however I found that it wasn't kept clean during my stay as the complimentary toiletries weren't replaced after use. This is also the first hotel that I have visited where the morning paper wasn't delivered to outside my door. When I asked... More

We had a groupon voucher and received a glass of wine each from the bar on arrival. Check in went smoothly, our room was nice and clean and ha everything we needed. We had our evening meal downstairs in the restaurant which was very tasty. Our waitress was very attentive. The walls are quite thin - we could hear a... More

Just spent 4 nights in The Hallmark, Bournemouth. The room was clean but real issues with standard of the laundered towels (I'm sure mine had been used to clean the bath, sink & bathroom floor before being placed on the towel rail). I had to make 2 requests for the staff to provide clean towels. Windows did not close properly... More

Initially given a room on the 4th floor which is up a narrow staircase off the 3rd floor. From the outside this cluster of rooms perched on the roof look like a WW2 bunker. That room was dated and the reception did provide a swap to a lower floor with a lift access. The single lift however was slow and... More

This is the third year I have stsyed at the hotel and the service has slolwly getting worse. Last year the room had no Internet. This year although we have Internet it is completely slow, the room is clean however the bathroom smells of stale beer the shower is slow. Now to the food the last two nights I have... More

Arrived Sunday evening now on my 3rd night. Dinner menu is pretentious and expensive. Certainly nothing is substantial for a northern type like me. The pea & ham broth was thin with little sign of ham. It was so watery the bread had difficulty floating. Vegetables are charged extra an mussels had been allowed to dry out before being served.... More