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Derwent Hotel

Belgrave Road, Torquay TQ2 5HS, England
Hotel amenities
Derwent Hotel
Ranked #40 of 100 hotels in Torquay
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471 reviews from our community

Traveller rating
    174
    217
    52
    17
    11
See reviews for
Families
171
 
Couples
112
 
Solo
9
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
derby England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

It never fails, good food, helpful staff, and brill entertainment, for all ages, bingo, dancing, comedy, more than you get in some four star hotels, this hotel is value for money, love it !! keep up the good work, and see you all again soon

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Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013

We stopped here for May Day bank holiday weekend, Friday to Monday. Myself, hubby and 3 year old. We found a car parking space very easily and didn't worry at all leaving it in the car park, if you arrived later in the day I would imagine spaces are hard to find. Couldn't check in till 2:30 so went for... More

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Tadworth, United Kingdom
2 reviews
4 of 5 stars Reviewed 14 May 2013

My husband and I spent Bank Holiday weekend in May at Derwent Hotel and had a great time. Entertainment was good, swimming pools were fantastic and food (only had breakfast) was very good with a large choice. The room was clean and tidy and was cleaned every day.

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Doncaster, United Kingdom
1 review
4 of 5 stars Reviewed 13 May 2013

The Derwent is a fantastic hotel except for two big issue the state of the car park, the flag stones are seriously dangerous and need dealing with and the biggest issue the access to the hotel from the car park you have to struggle with suitcases through a heavy stiff door then negotiate a flight of stairs to get to... More

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jgarside, General Manager at Derwent Hotel, responded to this review
14 May 2013

Thank you for your review. I am really pleased to read that you think we are a “fantastic hotel”, thank you. I will address your feedback points. I will pass on your comments regarding the flagstones. There are not currently any plans to install a lift in the place that you have mentioned, although you are aware that there is... More

Tonypandy, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 13 May 2013

We have just returned from a Monday to Friday holiday at the Derwent Hotel. We have been going to this Hotel for over twenty years and never had any reason to make a complaint. We travelled as a group from our local club with Thomas Coaches from Tonypandy South Wales. The coach was clean and comfortable. The driver was pleasant... More

Was this review helpful? Yes 1
See 2 more reviews by KenDee_11 for Torquay
jgarside, General Manager at Derwent Hotel, responded to this review
14 May 2013

Dear Reviewer Thank you for taking the time to post your review. I am pleased that you enjoyed the food, excellent facilities and entertainment. I am sorry that stains appear to have been missed in your room. I am assured that these were scorch marks from pressing and not anything else as mentioned in your review. It is the case... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 May 2013 via mobile

Although we had a pleasant stay we was very dissapointed to find the duvet cover had 2 medallion size blood stains on the top side a blue runner was placed over and tucked in so impossible for the maid to of not noticed this also found the lifts were very small to fit my husbands wheelchair comfortably staff very friendly... More

Was this review helpful? Yes 1
jgarside, General Manager at Derwent Hotel, responded to this review
14 May 2013

Dear Reviewer I am really pleased you had a pleasant stay and found our staff to be accommodating. I am however really disappointed that the stain on the sheet has been missed by the Housekeeper, the Floor Supervisor and the Head Housekeeper. It is not often that I receive negative feedback regarding housekeeping standards. I would like you to rest... More

Tewkesbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2013

Have just returned from a 5-day break at the Derwent. We have stayed here regularly over the past few years and always look forward to our visits. The rooms are very comfortable and the standard of cleanliness throughout the hotel is very good. The food is lovely with plenty of choice. The staff are very friendly and helpful, and there... More

Was this review helpful? Yes
See 4 more reviews by rojan2509 for Torquay
jgarside, General Manager at Derwent Hotel, responded to this review
14 May 2013

Thanks for your review. Regards More

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 8 May 2013

Have visted this hotel many times over the years . had no problems to report . all brilliant . only trouble was that some rooms had the basin in it not in the bathroom. food good . service good. why have i got to keep adding more to this review.

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jgarside, General Manager at Derwent Hotel, responded to this review
14 May 2013

Thanks for your review. We are removing the basins from the few remaining rooms that still have them and creating walk in shower en suites. We are fully upgrading the entire room as this occurs. We have 175 rooms and are not too far away from completing that part of our improvement works. Kindest regards More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

We stayed at the Derwent from 29 April to 2 May. We had four days of glorious sunshine, a huge family room for two of us, and clean bed linen after two nights, lovely food and very friendly staff. I've been to the hotel several times before but had never tried the Bistro. What a find! Lovely generous portions of... More

Was this review helpful? Yes 1
jgarside, General Manager at Derwent Hotel, responded to this review
14 May 2013

Thank you for the review. Regards More

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 7 May 2013

stayed at the derwent sat and sun eve of bank hol weekend. was allocated rm 162. has had a refit of sorts, new carpet, wallpapaer and paint but same old curtains i think, did not match at all. furniture a bit of a mish mash as well! comfy beds. 3 of us staying room slept 4 so plenty of space.... More

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See 5 more reviews by Lee B for Torquay
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Additional Information about Derwent Hotel

Also Known As:
Derwent Hotel Torquay
Derwent Hotel Torquay, Devon
Address: Belgrave Road, Torquay TQ2 5HS, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Fitness Centre Free Parking Restaurant Swimming Pool
Hotel Style:
#19 Family Hotels in Torquay
Price Range:
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lively hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity program. Bowling and dancing holidays a specialty. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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Derwent Hotel
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