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Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
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Bay Torbay Hotel
Ranked #69 of 100 hotels in Torquay
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207 reviews from our community

Traveller rating
    40
    84
    44
    18
    21
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Families
32
 
Couples
110
 
Solo
0
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Taunton, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

Drove down and stayed May 7th. Had a lovely stay room 402 with a sea view it was newly refurbished.comfortable and stylish. Reception staff were very helpful but we found the restaurant for breakfast a bit manic!!! Our poor waitress was foreign speaking and rushed off her feet. The quality of the food was great but v.small portions. which was... More

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
13 May 2013

Thnks for posting a review of your recent stay at the Torbay and I am happy that you had a nice break away. I am glad that you enjoyed one of our newlyrefurbished rooms and that you found it to your liking.Breakfast can be busy when everyone rushes in but i am glad that you enjoyed the food. Hopefully we... More

Cheltenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 9 May 2013

My wife and I stayed at the Torbay Hotel for three nights over the May bank holiday. The hotel is on the seafront and well placed for shops and harbour..We travelled down by car(not part of a coach party). Car parking is £5.00 a day and £20.00 returnable deposit, the downside is you have to unload your luggage outside the... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
10 May 2013

Thank you for posting a review regarding your recent stay at the Torbay.I am pleased that your stay was a good one. We usually get very favourable comments regarding the food, but am sorry that your wife had some chewy meat. Unfortunately we do not have parking at the hotel but despite the short trek, I hope that you found... More

Truro, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

On a four day bowling break with a coach tour, everthing was excellent from the staff food entertainment. Stayed in room 301 quiet, obviously has been refurbished recently it was first class. Located right in the centre! Strongly recommend this hotel, maybe need to research car parking but NCP car park near.

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
8 May 2013

Hi Chace84. thanks for posting your review and I am glad that you had a great time staying with us and that everything was to your liking. I hope that the bowling was as enjoyable as your stay with us and we will be glad to welcome you back again. More

Ipswich
2 reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 May 2013

Stayed at the Hotel on a mid-week tour in the last week of April. Everything was pretty average as far as Coach tours go, the room (238) was Ok, clean reasonably spacious, a bit more storage space would of been nice, sea view nice but traffic could be noisy. The room being right on the edge was isolated from all... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
7 May 2013

Thank you Maurycon for posting a review of your recent stay at the Torbay.I am pleased that you generally found things at the hotel to your liking especialy the food, room and that the staff were friendly and most of all effiecient. I cannot speak of the indivdual issue that you mention regarding one elderly lady, but I believe that... More

West Midlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 6 May 2013

After not being able to book our usual Torquay stay due to the Bank Holiday weekend my daughter and I opted (reluctantly) for the Torbay. I say reluctantly as we paid far more than usual so expected something very special. Special it was not! We have no complaints about our room - it was large and clean, and the beds... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
7 May 2013

Thank you for taking the time to post a review and many thanks for the positive comments regarding your room and the food that you had while stayng with us. i am sorry if you felt that the Restaurant was unable to meet with your approval and I will certainly look into the issues that you have raised. Hopefully you... More

London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 May 2013

My partner and I were transferred to this hotel after refusing a shoebox of a room at their Esplanade Hotel in Paignton where you couldnt swing a mouse, let alone a cat! With trepidation we went to our room allocated at the Torbay and were very pleased with how large it was. It was only a few minutes later we... More

Was this review helpful? Yes 2
See 4 more reviews by truckersgirl for Torquay
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
3 May 2013

Thank you for taking the time to post a review and I am pleased that you found most of what we had to offer to be to your liking, including the room you had, the location and the waitress who looked after you. i will also pass on your praise to Matt for handling your transfer so efficiently. I am... More

Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 30 April 2013

Went for weekend break with my elderly parents,got no complaints with this holiday,room with sea view at no extra cost, very good choice of meals,all were realy nice,staff were very friendly,especially Alan,who was on reception on sunday morning,he is a very helpfull and caring person,a credit to the hotel.Apart from my dad being poorly it was a very nice break,and... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
1 May 2013

Hi caz W, thank you for posting a review and I am glad that you had an enjoyable weekend with us here at the Torbay. I shall pass on your comments to Alan who will be happy to get a mention and I am glad that he was able to help you out when your father was poorly. I am... More

birmingham
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 20 April 2013

Went on shearing break over Easter to this hotel - the reception staff were quick + efficient considering how many people were booking in at the same time - We were allocated a room with a harbour/sea view which we did nt have to pay extra for on the third floor, the only draw back being there is only one... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
21 April 2013

Thank you kateshill for your review and I am glad that you had a good, if short stay with us. It is always nice to read such positive comments for the staff, food and the room, despite the shower cubicle causing you some concerns. I am glad that you enjoyed the entertainment also, particularly the horse racing night (did you... More

bristol
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 April 2013

we stayed at this hotel on a package deal from 12th to 15th April. We upgraded to a sea view fron room. really nice room, bed very comfortable. food really good value, lovely menu good cooking well presented. friendly staff. clean room. Entertainment was good on friday's and Satuday,s although Sunday nights a bit of a wet squid. (horse racing)... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
21 April 2013

Hi victor g and thanks for your review of your recent stay at the Torbay .I am pleased that you enjoyed so many aspects of your stay, particularyly the food and the staff who try hard to please. Sorry you did not enjoy the horse racing, as it usually provides a lot of enjoyment and fun - mind you it... More

Salisbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 April 2013

Stayed at this hotel from monday to friday. First thing needed to do was change the bedroom!The reception was happy to do this for us,at an extra cost, which we paid and had a nice room at the front of the hotel.The room and bathroom was always kept clean and tidy.The bed I slept in,was so comfortable..I slept so well.The... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review
14 April 2013

Hi ritap and thank you for posting a review of your holiday with us.I am glad that you found the staff to be so friendly and helpful and that the reception staff were attentive towards you when you wanted to move rooms. i am pleased that you slept so well too. I am sorry that when you were moved in... More

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Additional Information about Bay Torbay Hotel

Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon
Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar/Lounge Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 100 hotels in Torquay
Price Range:
Official Description (provided by the hotel):
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, ‘grand features in warm surroundings,’ and includes front-facing rooms with modern facilities – the Premier and Superior rooms with sea views are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre’s shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka “Rock Walk”) has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 

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