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Southernhay House Hotel

36 Southernhay East, Exeter EX1 1NX, England
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Southernhay House Hotel
Ranked #5 of 30 hotels in Exeter
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73 reviews from our community

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1 review
4 of 5 stars Reviewed 28 April 2013 via mobile

An elegant welcoming hotel in a great location within the centre of Exeter. A great bar and lovely food - including great veggie option. The room ( wilberforce) was beautifully decorated and spotless. One big NO is the open plan toilet- there is no nice way of saying this- it just does not work and spoils am otherwise great hotel-... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
1 May 2013

Thank you for your lovely review of the Hotel and appreciation of the "effortless elegance"; it's a lovely expression and one for which the Georgian builders of the original house must take most of the credit! On the vexed question of the loo in Wilberforce (I have slept in every room) I beg to disagree as the full length loo... More

Devon
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 April 2013

I loved everything about this Hotel, its location, service and most of all the decor. Every room was tastefully decorated and nothing was too much trouble. We were late down for breakfast and the manager was insistent that we should have something - our settings were still laid up and nothing was too much trouble. we spent the evening sipping... More

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See 2 more reviews by CatherineBrophy for Exeter
southernhayhouse, Owner at Southernhay House Hotel, responded to this review
1 May 2013

Thank you for your very generous review of the hotel and for being such lovely guests - we hope we will very definitely welcome you back in the future. Spice Room is very popular and is especially sunny, with its double aspect windows but do try a different room on future visits; as you say, they are all different in... More

Blenheim, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 22 April 2013

After months off shore, gruelling long haul flights, the tedium of Heathrow, London Friday exodus and delayed trains I have just spent a restorative weekend at Southernhay en route to resuming duties at Burgh. Yes, I am connected to a sister business and have seen this one develop since its inception. Having been away for several months I feel compelled... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
1 May 2013

Thank you Hugh for your very generous and unsolicited review! As our "roving" Manager, spending half the year in New Zealand and summers back at Burgh, we rely on you for despatches from the front line of international hospitality and so your comments in relation to Southernhay House are very much appreciated (and, in your usual professional manner, I'm sure... More

Reading, United Kingdom
1 review
4 of 5 stars Reviewed 10 April 2013

A brief Friday-night stop to break a journey on the way back from South Devon. Beautifully restored merchant's residence in quiet central location, very relaxed and friendly welcome. Shame there's no onsite parking but ample spaces close by. Room was huge, comfortable and well-equipped; open-plan bathroom quirky. Great cocktails in small but lively bar pre-dinner; shame we were virtually the... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
14 April 2013

Thank you for your generous review; we appreciate your kind comments. I adore the bathroom set up in Chai and find it very discreet but would urge guests to call us to check on the best bathroom arrangements for them; we have several different permutations (all very posh!). I'm pleased that you were able to spend some time in the... More

Hitchin
1 review
5 of 5 stars Reviewed 9 April 2013

We came because we love the sister hotel Burgh Island so much that we drove 3 hours to get here at 9:30 am to make the most of the short break. Embarrassed to arrive so early but staff couldn't be more solicitous and actually got us into the room by 10 am. Lovely room, comfy bed and good food all... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
19 April 2013

Thank you for your kind review; I appreciate your testing us out on the basis of your Burgh Island experience - you may have recognised some of the staff, as we like to train up where we can at Burgh to ensure the same standards of guest care. I can't apologise enough on behalf of Exeter for the rather shoddy... More

derbyshire
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 April 2013

I was lucky enough to be treated to 2 nights in the Wilberforce room this Easter weekend. The attention to detail in every aspect of our stay was fantastic- from arrival, service at the bar, a gorgeous meal, breakfasts (the food is to die for) and even check out. The staff were understated yet attentive, just the right level of... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
3 April 2013

Thank you for your super review; we all glad that you enjoyed the Wilberforce Room (a personal favourite; small but warm and with some of the best views in the House). I'm sorry that you found the loo lacked privacy; we've tucked this round a corner so you would need to crane your neck to intrude - but I completely... More

Looe, Cornwall
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 27 March 2013

We had a fabulous stay at the Sothernhay Hotel. The Staff were very friendly, especially the Duty Manager who went out of her way to be really helpful and was always there if we needed anything. We stayed in the Tulip Room and my husband loved the victorian style bath. We have stressful jobs and staying in this room helped... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
30 March 2013

Thank you for your generous review of our hotel: especially for your appreciation of our Manager (Sal was on duty during your stay). I really feel that our staff are our strong point and individual service and attention to guests' particular circumstances is paramount - so it's especially kind of you to write in recognition of that. PS: we also... More

Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 24 March 2013 via mobile

We stayed a Saturday night in March, during a particularly bad spell of weather. Southernhay has been lovingly restored to its past glory and mixes traditional and modern designs in a very sensitive and captive way. We stayed in the Wilberforce room on the first floor, which although small, is cleverly laid out to accommodation shower and loo in a... More

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See 2 more reviews by ComptonScotty for Exeter
southernhayhouse, Owner at Southernhay House Hotel, responded to this review
30 March 2013

I personally really like the Wilberforce Room; it's small as you note but we hit upon a great design to maximise the facilities - it also has one of the best views in the Hotel from the window, over the leafy Georgian square. Thank you for your very kind review (and let us tempt you to dinner here next time!). More

Exmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

My wife and I have just spent a Fantastic Night celebrating our Wedding Anniversary at Southernhay House. Our room (The Tulip Room) was impeccably decorated and furnished and offers complete luxury. The restaurant is superb, with a mouth-watering seasonal menu. The presentation and quality of our meals was out of this world. The staff were all friendly, helpful and polite... More

Was this review helpful? Yes 1
southernhayhouse, Owner at Southernhay House Hotel, responded to this review
30 March 2013

That's a really super review and we're delighted that you both chose to stay here for your anniversary. The Tulip Room is one of our most romantic and I appreciate your comments about the staff and our food: the two pivots of the hotel. Please return for many happy anniversaries in the future. More

London
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 28 February 2013

I cannot praise this place enough, it's an absolute gem! Upon arrival I was greeted at the door and given the room key, no need to fill out forms or have to wait for the room, it was quick, easy and with impeccable service is great after a long train journey. I had the Tulip rooms which was HUGE! The... More

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southernhayhouse, Owner at Southernhay House Hotel, responded to this review
30 March 2013

Thank you for your lovely review; we very much enjoyed having you to stay here; we'd love to welcome you back just for a short get away. It's really lovely that you have obviously picked up on the little things that we hope make a difference; the quality of our staff and thinsg like a no-fuss check in.....and most importantly... More

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Additional Information about Southernhay House Hotel

Also Known As:
Southernhay House Hotel Exeter, Devon
Address: 36 Southernhay East, Exeter EX1 1NX, England
Phone Number:
Region: United Kingdom > England > Devon > Exeter
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service
Hotel Style:
Ranked #5 of 30 hotels in Exeter
Price Range: €€
Official Description (provided by the hotel):
Luxury boutique hotel with 10 bedrooms, chic bar and two dining rooms with decor inspired by the Colonial past of the building. Southernhay House has recently opened in the center of Exeter's Georgian business district just yards from the Cathedral and is a sister hotel to the iconic Burgh Island, with similar high standards of service, food and comfort. ... more   less 
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Southernhay House Hotel
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