'We don't have heating at this time of year.' I was told The single room I had was poorly equipt and freezing cold. I was given a one legged heater but had to get up three times in the night to turn it back on. The TV was minute and so far up on the ceiling I could hardly see... More

Booked as a last minute May bank holiday getaway. Check-In was quick and easy although parking could be an issue for some. We had the 'Family Room' on the second floor. I have to say it was clean and tidy as expected, the bed was comfortably and pillows adequate, but, sleep was difficult, very noisy due to fronting the main... More

Flushing a toilet with a bucket of water is a useful life skill. I just hadn't expected to teach it to my kids on our weekend away. We had billed staying in a B&B as a bit of a treat: the reality was a little different. The toilet in one of our rooms did flush but totally ineffectually. The water... More

I stayed at the Clock Tower on Friday and Saturday night whilst visiting my daughter and sister. The hotel is excellently located - even I could find my way to the centre of town with no problem. Check-in was friendly and efficient. My room was cosy and very clean. I'd found the rate for a single very reasonable and was... More

Check in was quick and friendly...especially the payment part ! I was put into room 31....3rd floor attic room...tiny and cramped...clean though. The shower is minute, toilet seat was wobbly and draw front fell off of the drawers. The TV and wifi didnt work for the first day of my stay. Bed was warm and comfy...not smelly...room was quiet. Breakfast... More

Stayed one night and it was ok, but not great. The room I had was tiny and the bathroom was, at best, snug. I constantly banged my elbows trying to put soap on in the shower. Also, my room faced front and was extremely noisy from the traffic. Having said that, the staff were friendly, the room was clean enough... More

I stayed here for one night recently and would absolutely return. There was a bit of a mix up with my booking but this was rectified straight away and I was given the key to my room. The gentlemen on reception also took the time to give me a map of the city centre and show me different places I... More

The breakfast was good but a couple of the staff were very unhelpful. When asked for advice they said they either said they had to get breakfast ready or told me to speak to someone else.Customer Service training for staff is urgently required !

Just spent one night with my daughter at The Clock Tower Hotel prior to attending open day at Exeter University. The hotel is very conveniently situated for the university and the town centre. We walked to both. The male receptionist was pleasant on check in. I thought it a bit odd that I had to almost step over the vacuum... More