Stayed here with a friend for a pamper break for my birthday and had a fantastic time. Had a couple of 'blips' upon arrival, namely sent to a room which was still dirty from last occupants, reception genuinely apologetic and gave us complimentary drinks in the bar while the room was prepared. The drink came, and the bottle was out... More

This hotel was one of the best i have stayed in ,this was a return visit, The staff were very helpful and the room was well above expectation, the Hotel was clean. The restaurant was excellent, and the leisure facilities were just right I had a massage which was very relaxing . They have the most beautiful garden to walk... More

gorgeous hotel. lovely grounds and public areas. Our room on ground floor - suited us as OAPs. room great. bathroom looked as though it had recently been refurbished - gleaming. Good food in bar. Very nice staff. Bus service to Chester at the door-great. Stayed 2 nights.

The hotel looks great from the outside, but at £205 per night for a "Superior Deluxe" suite, it was more like a "Sub Standard" suite!! If you take away the brown splashes up the walls, cracked sinks and mouldy taps, along with the peeling wallpaper hiding the mould covered walls, and the strategically placed chair in the corner of the... More

Beautiful hotel!!! Me and my boyfriend stayed her for night and loved it! Not very close to main centre but the hotel are happy to call you a taxi, which cost us £6. The room was small but very clean and cosey. Did get slightly to hot as we couldnt turn the towel heater off! The grounds of the garden... More

Just returned from 2 nights at this hotel and it is gorgeous. Positives first: Reception gave us a fantastic welcome and spent a good while advising us on where to eat, drink and visit. The secret gardens out the back are AMAZING, sat out there relaxing and could have been anywhere in the world truly 5 star The grounds in... More

We stayed here for one night to celebrate my boyfriends birthday. We picked it purely for the location as we were going to be visiting Cheshire oaks, the hotel is around 9 miles away. My first impressions were good, immaculate gardens and the reception of the hotel was gorgeous with pretty water features. We got an amazing deal through late... More

Absolutely wonderful hotel. We booked this through a deal voucher for £75. It included an overnight stay with breakfast with use of all facilities. The hotel itself is beautiful. It radiates calmness and serenity. The decor is attractive throughout and it has an absolutely beautiful Japanese style relaxation garden. The swimming pool is just as attractive as in the photos,... More

I attended a wedding of a close friend last week. I was a bit worried after reading some of the negative reports, but I needn't have worried. Check in was a breeze, friendly and swift. All we needed to know about the hotel and facilities etc. We were asked if we needed a hand with our luggage, but we declined!... More