Mercure Chester Abbots Well Hotel (Chester, England) - Hotel Reviews

alib_choccy

Manchester, United Kingdom

Contributor

11 reviews

6 hotel reviews

Reviews in 7 cities

13 helpful votes

“Stayed here 3 times”

Reviewed 18 June 2013 NEW

I have stayed at this hotel 3 times now, twice when it was Ramada Jarvis and now once when it has changed hands. I have paid a different price each time I have stayed here, the last time I stayed I paid £50 (midweek) for the night, just for the room, if I wanted breakfast that was an extra £10!!... More

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Robbie_Millions

Sheffield, United Kingdom

1 review

“Should Have Stayed in a Premier Inn!”

Reviewed 17 June 2013 NEW

Paid £225 for one room, two people, for two nights B&B. No rapport at reception, just robotic questions and directions. Everything in the room was 'sticky', the remote, light switches... everything. Cracked floor tiles in the bathroom and no shower curtain (by design... even though the floor got soaked). Thin hard towels, wafer thin toilet paper and only two tea... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. Please accept my sincere apologies that we did not exceed your expectations. I have noted your constructive criticism as your feedback is very important to us as we continue in our search for... More

Fling_KN

Manchester, United Kingdom

Senior Reviewer

9 reviews

3 hotel reviews

Reviews in 6 cities

9 helpful votes

“Pleasant stay”

Reviewed 17 June 2013 NEW

Stayed 1 night with daughter to make it easier to get to Chester Zoo. There was a wedding reception taking place when we stayed. The hotel is in a great location. Plenty of parking spaces. The front desk staff were friendly and check-in was swift. The room on the first floor was clean, well kept and well equipped. Pull out... More

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Dear Trip Advisor Thank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your... More

Paganini1

Kent, the Garden of England

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Good experience overall”

Reviewed 15 June 2013 NEW

My first impression when entering the hotel was that it looked a bit tired, but my room had obviously just been refurbished as I could smell 'newly decorated' as I entered, so maybe the whole hotel will be freshened up. The service, food and cleanliness were all very good, my only gripe is how thin the walls must be. I... More

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Dear Trip Advisor Thank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your... More

Jewelsworld

Chicago

Top Contributor

162 reviews

48 hotel reviews

Reviews in 61 cities

91 helpful votes

“Strong in-room Wifi but...”

Reviewed 13 June 2013 NEW

The positives: Free and strong in-room Wifi. Large room. Clean and neat though somewhat tattered and in need of an update. The lobby and restaurant are quite nice. Unfortunately not much else was positive. After flushing the toilet the first time, it ran noisily for several long minutes and I decided that the last thing I should do is flush... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. Please accept my sincere apologies that we did not exceed your expectations. I have noted your constructive criticism as your feedback is very important to us as we continue in our search for... More

CAROL S

DAGENHAM

1 review

“Convenient for Chester City”

Reviewed 11 June 2013

We stayed here for 3 nights last weekend. We were on an organised coach trip so were of a party of 18 people. Hotel is obviously a 'business persons' hotel - dark decor, expensive bar and 'functional' rooms. Our twin room - average size, good hot shower and comfortable beds BUT bare minimum of tea/coffee supplies, bad lighting (no bedside... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism... More

Marilyn W

Swindon, United Kingdom

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

4 helpful votes

“A Chester visit”

Reviewed 11 June 2013

Our second visit to this hotel and again all staff and food very good, did not realise that one side of the hotel did not have a lift, thankfully a young man came to our rescue and carried our case up the stairs. A separate quiet lounge would be nice ! ! the bar was so noisy you had no... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism... More

Margaret S

Bristol, England, United Kingdom

Contributor

15 reviews

5 hotel reviews

Reviews in 7 cities

4 helpful votes

“holiday stay”

Reviewed 9 June 2013

this was a beautifull hotel with freindly staff clean and comfortable and a lovely buffet breakfast a quiet hotel with nice grounds .And near the city centre of chester.we had a ground floor room too which was good as we have trouble getting up stairs

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Dear Trip Advisor Thank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your... More

CountyDurhamBob

County Durham

2 reviews

Reviews in 2 cities

3 helpful votes

“Mutton dressed as Lamb”

Reviewed 9 June 2013

My Top five: 1. The rooms are vey hot in summer and the windows only open a little because of security. 2. Menu is limited with business users prices and child's portions 3. No sky sports not eeven in the bar 4. Rooms have very little sound insulation 5. Coach parties arrive in the evening and depart very early morning... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. Please accept my sincere apologies that we did not exceed your expectations, but pleased to read that you felt the team here tried hard to make your stay as good as they could.... More

lrf1985

Manchester, United Kingdom

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 5 cities

“ok crash pad”

Reviewed 8 June 2013

my partner and I stayed here for one night, we had been given group on vouchers as a present. the room was ok, some peeling wallpaper - could do with redecorating, and it was next to the car park. we could hear the room above's TV but no real noise problems. there was a useful book on chester in the... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism... More

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Mercure Chester Abbots Well Hotel Reviews, Chester

Mercure Chester Abbots Well Hotel

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