My boyfriend, two friends and myself booked into Crabwall Manor in Chester to celebrate my 21st birthday. Our stay at the Manor was fabulous; we stayed in one of the suties named Humberston and the room was amazing - like a mini apartment! Lounge area with TV and large bedroom with another TV! Spacious bathroom with the biggest bath I've... More

We visited on a last minute spa break which included bed, breakfast, 3 course meal and 1 x spa treatment each. The hotel itself seemed quite tired. Our room although huge looked a bit past its best and threadbare. Staff were helpful and friendly - walking us right to our door and offering to carry our luggage. The spa area... More

Stayed here on a special offer £61 for 2 people for dinner, bed and breakfast. As stated by previous reviews, the corridors and rooms were very tired looking and dirty marks were on most walls. Communal areas were in better order but could do with a revamp. Our room was huge with a great, comfy bed and good quality linen... More

No heating in the room - a fan heater!! No hair dryer in teh room - had to ask for one No remote control for the TV in room - had to ask for one Bath handle broken Evening Dinner was satisfactory - we were not offered a bread roll though and whilst we were not bothered it is another... More

We booked a one night stay here dinner bed and breakfast. Luckily we only payed £61 for the two of us. We got there early so the room was not ready so we went to the spa. This was very nice. We were given a towel and locker padlock free of charge. The pool, jacuzzi, steam room were lovely. Very... More

After booking Crabwall Manor I visited the Trip Advisor website to be shocked and concerned by the number of 'one out of five' reviews. We are all entitled to our opinions but based on my experience this weekend they are much exaggerated. As someone who stays in MANY hotels due to work, I would say I am a fairly good... More

We booked this hotel as a birthday treat. The hotel is run down and very dirty. The rooms are very old fashioned and dirty. Our room had black hairs all over the duvet. The bathroom had dried blood and vomit on the door and tiles. Breakfast service is very slow and guests do not have access to buffet for hot... More

We stayed for 2 nights and had a family birthday party at Crabwall Manor. The service from our booking to the moment we left the hotal was "First Class". We quickly discovered that there was nothing Phil the "Duty Manager" couldn't fix, sort or somehow "magic" for us. His staff where also excellent friendly, helpful and very supportive of our... More

Just got back from a one night stay the room we stayed in was room 28 it was very nice and clean , Went for evening meal and the food was excellence we book it as a package and didn't expect it to be so good in the morning the breakfast was just as good , then we went for... More