Stayed one night with 2 course meal in the brasserie. Excellent service from staff. Room wonderful with the biggest bed I have ever seen. No need to make your own coffee or tea, room service is provided on silver trays and real leaf tea in silver teapots, wonderful. The spa is small but the attentive staff, robes and slippers make... More

My visit was that of business. Staff immaculately turned out and very accommodating. Setting is very central and the decor within this imposing hotel is beautiful . The drinks are served with panache and the standard of the food and wine is top drawer. I always recommend this establishment to business colleagues. The afternoon tea gets rave reviews and rightly... More

It is a very impressive hotel very grand. Great location. Great staff very helpful couldn't do enough for us. Lived up to its 5 star rating would defiantly visit again for that special occasion well worth the cost .

We had a lovely stay overnight on a Sunday. Checked in at 1.30pm. As room was not yet ready we went for a walk and bags were delivered to our room ready for our return. Had an excellent evening meal and breakfast in La Brasserie. Room was lovely and this hotel is immaculately clean. We would stay again but only... More

We are lucky in that we have stayed at the Grosvenor a number of times over the past few years and it never fails to impress. The staff are always friendly and discreet, with the best and sincerely kind service that we have enjoyed. The deals that they offer including meals in the Brasserie or in the Simon Radley restaurant... More

Went here sun afternoon we had pre-booked we were a little bit early but that was no problem and we were shown to our table.Service was good , champagne was excellent.You know your not going to get massive portions with afternoon tea but they were ample for the 4 of us.A expensive treat but worth it.

We visit regular on a weekend for a drink and snack , service always excellent and good selection of ales. Snacks are so delicious . An overall pleasant experience A great venue in town centre with pleasant surroundings .

I visited the spa with my girlfriend as a treat for our anniversary; and was not disappointed. Set within the stunning Grosvenor Hotel, the spa was well positioned for our Chester visit. The staff in the spa were excellent. From checking us in to remembering the surprise champagne for my girlfriend. The massage was professional, relaxing and took into consideration... More

My wife & I stayed here for one night and we were not particularly impressed. The Chester Grosvenor is wonderfully situated within the Roman Walls of Chester, but as a hotel it is certainly not perfect. Staff gave us a reasonably warm welcome on arrival but were universally arrogant, indifferent & snobby; the room was spacious but quite dusty and... More