Overnight stay in Bristol for midweek business paid for by my employer. Nice hotel in a good location for the centre. Happy to check me in at 10a.m and I was able to park in the rear car park with no bother at an additional cost of £5 with collection later the next afternoon. The staff were polite and the... More

Good location, nice room and good food - what else do you need for a 3 day business trip? I arrived here just as Februaries bitter cold spell set in so found myself eating in the hotel on all three nights. I'm always suspicious of menus in this class of chain hotel as they often promise more than they deliver... More

Booked hotel for a spa weekend with my daughter. Had difficulty in finding out what spa treatments were on offer, terrible web site, receptionist had no idea. Problems getting through to spa who couldn't seem to give me a comprehensive list. However eventually booked package weekend plus three other treatments each. These were good but rushed at end as spa... More

Overnight stay in Bristol for midweek business. Lovely hotel in a great location - I will always stay here whilst on business in Bristol. The staff were very polite (perhaps a little too much!), and the service very good. I can't fault the rooms - well appointed and everything one would expect. I didn't eat in the restaurant until the... More

Me and my fiance alwAys stay in mercure hotels whenever we have a romantic weekend away but this time i was very dissapointed and i will not stay in this hotel again. We stayed in a standard room, no lock in bathroom door and it didnt close properly, shower head leaks and it doesnt stay up properly, shower hose was... More

We stayed here for just one night, the hotel was lovely and the swimming pool was wonderful, really warm and open 24 hours. It is a large hotel, but there was no noise and the staff were really friendly. We didn't eat in the hotel, so can't comment on that aspect, however the hotel is a perfect base for sightseeing... More

Unfortunately the hotel staff have no idea how to get to the hotel - we phoned to ask if the directions we had got from the RAC website were the best and the lady said "sort I do not know how you get to the hotel from the Motorway" Fantastic location close to the river and only a few minutes... More