I have stayed in other Novotel's around the world, and have found them just as Bristol, they were were well sited, the desk staff are accessible, polite, kind, and competent. They get you a train ticket, book you a taxi, or help you find your way with and a free Map. The rooms are Modern, comfortable, clean, and tea, coffee... More

Chose Novotel primarily based on the location and unfortunately was stuck there for 3 nights. I go away with work a lot and a decent hotel is important to me when you spend 3 or 4 days there every other week. On arrival, found reception staff completely disinterested and unenthusiastic. The trainee girls were polite enough but didn't go out... More

When we arrived at the Novotel in Bristol at 11.30 pm we were greeted with the news that the hotel had overbooked and we would have to go across town by taxi to another Novotel. We received no apology and were offered no compensation. We had booked the hotel online and had left a telephone number so if there were... More

Visited for a weekend and had a great stay at this hotel. Didnt eat here, I had researched where to eat each meal (got it perfect down to a tee) and what to do. The hotel is as central as you would like, and only a 4/5 minute walk from the Temple Meads train station. Got a free upgrade to... More

Having stayed here before, the good news is that they were apologising because they are at last installing free wi-fi, instead of the current £9.95 a day "special offer". For me this will confirm it as a great business hotel. Some would say it is on the wrong side of the river to be genuinely city centre, but it is... More

Bristol has many four star hotels offering great weekend online deals. This is the best for me, superb location five minutes from Temple Meads Railway Station, close to a good Italian restaurant. main shopping area is 10 minutes walk. Large well equipped superior rooms and the ultimate cooked breakfast. Under hotel car parking with lift access. Orange wi fi at... More

We stayed in the Novotel for long weekend. We chose the hotel for its location - close to train/bus station for travelling. It is also very close to all Bristol sites/shopping. Nice open plan foyer/bar/restaurant on arrival. The check in staff were very friendly and helpful. Room was very nice - only draw back being the small bathroom. Despite the... More

Plain but efficient room. disappointed that I couldn't use the wifi (as no routers left- apparently new wifi system is being installed in this hotel, hopefully it will, and should,be free). Bed- as some have said, is pretty hard. Not sure how, when you're in your pyjamas you're supposed to get the hotel to make your bed again to make... More

I seriously expected more for the price I paid. Usually the hotels offer you a free wi-fi so I was disappointed this was not the case in Novotel Bristol. I am also disappointed with the room. Especially the bathroom. Not only there was a cobweb in the corner of the mirror but also the doors where too thin and totally... More