Great hotel with really helpful and friendly staff. I've stayed here a few times and my last stay was during refurbishment, so was a little bit chaotic but the staff were brilliant. Particularly Lucy on reception, Dave at the bar and Paulo in the restaurant. I will definitely stay here again. The rooms are clean and have everything you need. More

It was a one off. I was working in Bristol and my wife was having a few friends round for a sleep in. I searched TripAdvisor for a suitable overnight stay with WiFi an absolute priority so that I could file my piece for my newspaper on Sunday morning. The Mint was close to the station and with an old,... More

We had a weekend in Bristol and pick Mint for location and cost. The hotel far out weighed the small cost of the room for a night. Staff were very friendly and attentive, room was spotless, very comfortable and the iMac in the room was an excellent touch. The breakfast was also very good better than a lot I have... More

This hotel is clean and comfortable, but what makes it outstanding is the impressive customer service; some of the best I have had in years. The receptionist was a friendly, smiling man who made us feel instantly welcome. The room was comfortable with hi tech Apple TVs and very comfortable beds. The bathroom shower had a myriad of settings, my... More

I stay at the Mint regularly on business. The rooms are very comfortable with free wi-fi and a mac. Very good breakfast, great ingredients and everything cooked to order. The reception staff are really helpful and friendly. I must make special mention of Lucy and Opie who always remember my name! More

A fantastic overnight stay. amazing chocolate cream tea in the City Cafe. nice clean accommodation, lovely view, very good service, pleasant staff, comfy bed. free WiFi and a mac in the room. nice breakfast as well. More

This is a fantastic hotel and well situated near Temple Meads train station, ideal for business. The hotel is very modern, clean and good value. I have to say the staff are really friendly and helpful, especially on the frontdesk. I must say a big thank you to Lucy and Opie for all your help and assistance. More

I see this chain has been sold to Hilton Garden Village Hotels and is rebranding - but the enthusiastic receptionist told me proudly "but we're keeping the iMacs!" And that was really how I found the whole hotel - nice staff, gimmicks, but not the room basics - some real maintenance issues. Perhaps this has suffered because of the prospective... More

Stayed for 2 nights in early January, our 6th. stay here - we love the location and the view from the bedrooms (over Temple Gardens). Friendly helpful check-in staff, and an unexpected treat in the room - chocolates and wine! Maybe only for "regulars"? A great start to the weekend. Quiet and peaceful but so close to city centre, docks,... More