Holiday Inn Bristol City Centre (Bristol, England) - Hotel Reviews

Also Known As:: Holiday Inn Bristol City Centre Hotel Bristol; Holiday Inn Bristol City Centre Hotel

Address: Bond Street, Bristol BS1 3LE, England

Phone Number:

Region: United Kingdom > England > Bristol

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access

Hotel Style:

#2 Luxury Hotels in Bristol

#4 Business Hotels in Bristol

#8 Family Hotels in Bristol

Price Range: €

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Bristol's newest hotel located on Bond Street in the city centre. Opposite Cabot and Broadmead shopping centre, an ideal location for all of the city centre activities and attractions. This new hotel has been completed to a very high modern standard with Standard, Superior, Deluxe, Executive and Suite bedrooms. The Spot restaurant provides excellent food at value prices or try the 7evern bar for drinks or bar food. 1/2hr free internet for all hotel guests with reduced price parking in the NCP car park under the hotel. 7 flexible conference and banqueting rooms are also available. This hotel prides itself on ensuring that the guests are the main focus and the hotel team will go out of their way to ensure that a great experience is offered. ... more less

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VinnyChester

Chester

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

7 helpful votes

“Enjoyed my stay!”

Reviewed 16 May 2013 NEW via mobile

I'm in Bristol on business for the next few weeks, so thought I'd have a couple of days here in the first week to see what it's like. Staff are brilliant, hotel is spotless, food is excellent. The bar prices are a little on the high side if I'm honest though. The only complaints I have are some rooms don't... More

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Dear Guest Thank you so much for your great review, it’s always nice to hear we are going in the right direction. I will ensure your feedback is passed onto the entire team. Next time you check in, id be very grateful if you could make yourself visible to me as I would like to discuss all aspects of you... More

Ali B

Coventry, United Kingdom

1 review

“All ok except for one abrupt member of staff”

Reviewed 13 May 2013 NEW

Had a great stay at this hotel and the staff were all very pleasant except for one. I think she was from Eastern Europe, I think she was called Justina or something. Anyway, she was a bit abrupt, not really great for your customers and I pity your poor staff that have work with her.

Dear Guest Thank you for relaying your feedback to me. In the first instance please accept my apologies for any shortfall in customer service. I’d be very grateful if you could contact me at the hotel either via email: gm@hibristolcity.co.uk or telephone on 0117 9245000 so I can seek further clarification and detail from yourself. I was pleased on the... More

albionforever

Birmingham

Contributor

11 reviews

13 helpful votes

“Site Seeing”

Excellent location 100m from main shopping area, 10 min walk to docks area, lots to see, NCP car park directly below hotel, Buffet breakfast was excellent. easy access to hotel off M5/M4/M32. tea & coffee making facilities in room.

Dear Guest Thank you for your great comments about the hotel and location, we do sit perfectly in the heart of Bristol and have great access to a number of motorways and other destinations. I will pass on your positive review to the team, once again thanks. Kind Regards Gavin Ethridge General Manager More

CSTravel10

Shepton Mallet, United Kingdom

6 reviews

5 hotel reviews

Reviews in 5 cities

2 helpful votes

“Overnight Stay”

Reviewed 11 May 2013

This is a very good hotel in a fantastic location. My room was on the 6th floor and was excellent. The room and bathroom was very modern with a lovely walk in shower. Don't be put off by the exterior!

Dear Guest Thank you so much for your feedback regarding the hotel. I will ensure your comments are passed onto the whole team. Our location, as many reviewers have mentioned, is perfect for not only exploring Bristol but also has great access to major motorways. We look forward to welcoming you back. Gavin Ethridge General Manager More

Tim040

Woking, United Kingdom

Senior Contributor

28 reviews

19 hotel reviews

Reviews in 20 cities

5 helpful votes

“Excellent location and very comfortable: effort to please”

Reviewed 8 May 2013

We took the chance to be in the middle of Bristol and were not disappointed: the location on the edge of a roundabout can however be a little off-putting and soulless. The staff, especially the front-line concierge, were all motivated to be helpful and attentive, which always makes a difference. Some problems over getting the coffee right in the restaurant... More

Dear Guest As you can imagine I was delighted to read your review and pleased to note you found our concierge team helpful and attentive. We take great pride in our staff customer service quality and I will pass your comments on to the relevant staff members. I am also pleased you were satisfied with your breakfast experience and enjoyed... More

Mark O

Nottingham

4 hotel reviews

Reviews in 3 cities

“One family night in Bristol”

My partner, daughter and I stayed at the hotel bank holiday Monday. We were visiting friends in the city. The hotel is built in a refurbished office block on the main ring road of the city. Whilst its difficult to hide the 1970's exterior the interior areas are excellent. The bedrooms, public areas, restaurant and gym are all finished to... More

Dear Guest Thank you for such positive comments regarding the staff and facilities at Holiday Inn Bristol City centre. I will pass these onto the team for you who I'm sure will be pleased you enjoyed your stay. As I have mentioned in other replies, the hotel is approaching its third birthday and still looks as if it has only... More

smithykath

London

9 hotel reviews

Reviews in 9 cities

“Great modern city centre hotel”

Reviewed 7 May 2013 via mobile

We found this hotel great for a quick city break. The location is very central and the interior is lovely and clean and modern. The rooms are great with a comfortable be and massive walk in rain shower. All in all I was pleasantly surprised and would definitely stay the again should I need to revisit Bristol.

Dear Guest Many thanks for your honest feedback regarding the hotel. The hotel is approaching its third birthday and I must admit, it still looks as if it’s only just opened. Once again, thanks for your kind comments and I look forward to welcoming you back in the near future. Kind Regards Gavin Ethridge General; Manager More

Dominic J

Reviewer

3 reviews

“Excellent location”

Reviewed 28 April 2013 via mobile

We stayed here for 2 nights. Parking was excellent right next to the hotel! Upon arrival we were kindly greeted by a concierge who showed us on our way to reception. Was able to give us great advice on things to do during our stay (very helpful). The whole staff whom we encountered were all very polite, professional and dealt... More

See 2 more reviews by Dominic J for Bristol

Dear Dominic J, Thank you for your review following your stay with us at Holiday Inn Bristol City Centre. I am pleased to read that you enjoyed your stay and rated us so highly. It is great to read your comments about our team as although we have a great hotel it means nothing without great service to back it... More

MR9011

Badminton, United Kingdom

Top Contributor

60 reviews

25 hotel reviews

Reviews in 31 cities

19 helpful votes

“There are better places to stay for the same money!”

My wife and I stayed here last week on business. Check inn was painfully slow, the room was very basic, a double bed made by combining two singles, so very uncomfortable as there was a distinct gap between the beds down the middle. Tiny bathroom, poor lighting, no toiletries. We wouldn't return out of choice if it wasn't for our... More

See 5 more reviews by MR9011 for Bristol

Dear MR9011, Thank you for taking the time to post a review following your recent stay. I am sorry to read that you were only able to rate us 3 out of 5. I note from your review that you stay on a corporate rate, please could you ask for me at reception on your next stay as I would... More

bonzo123

Merthyr Tydfil, United Kingdom

12 reviews

8 hotel reviews

Reviews in 11 cities

32 helpful votes

“very central”

Reviewed 27 April 2013

comfortable clean hotel in central location very close to shops, colston hall etc. Did not eat at hotel as eat out. room was very comfortable, staff on reception very friendly and efficient, room basic but clean would have liked a little more in the room such as more tea, milk and perhaps soaps and tooth paste but hey we payed... More

Dear Bonzo123, Many thanks for taking the time to complete a review following your recent stay. I am very pleased to read you enjoyed stay and we able to take advantage of our great location, found the rooms comfortable and staff friendly. For your next stay - we are happy to provide extra tea,coffee and sugar for the room on... More

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Holiday Inn Bristol City Centre Hotel Reviews, Bristol

Holiday Inn Bristol City Centre

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