I stayed at this hotel last night and I have to say it was an awful experience.
Firstly, I was put in room 618, but the heating wasn't working, ok some may say, well I can live with that, but it was -1 outside and starting to snow, so they moved me to room 626, a family room but at...
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Room itself was fine however the hotel bar was awful - the service was terrible, I ordered a lasagne, it was stone cold, I asked the barman if he could heat it up and he 'grunted' and took it back to the kitchen, he'd obviously handled my food with his hands, he came back out and threw it down on...
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We spent Saturday night here. Really can not understand the negative reports about this hotel. The room was clean, and all you would expect from an Ibis hotel. The room was quiet and the staff most helpful. The breakfast (which we booked on line at half price) was excellent and continually replenished. Very near Cabot Circus. Would recommend.
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Dear dmt_9,
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay and found location and all the services suitable to your needs and up to the highest level of Ibis standards. Our guests' satisfaction is paramount to me and my team and please be assured that all your...
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For what is described as a basic hotel,this place exceeds one's expectations!
It is in a trendy area near the water with a good choice of restaurants nearby. The walk into the town cenre was pleasant by the water and great sights of Bristol.
Hotel staff were really attentive and helpful. The dining area was clean and the menu was...
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Dear Yesmin M,
I’m very grateful that you could take time to leave us your thoughts here and write a review. My team and I are pleased we were able to make your stay with us so enjoyable. All your comments have been passed on to the team and I am sure it will serve them as an encouragement to...
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Come on what do you really expect from a 'budget' hotel, well I wasn't expecting this bright, clean and cheerful one, maybe it's just new - no idea really but it beats the competition!
The only issue, sorry 2 issues I have - no toilet brush I know some people are real pigs when using a toilet but really for...
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Dear TF_London,
Thank you for the positive comments you have left here following your recent stay. It is great to read that you found our hotel environment exceeding your expectations.
On the other hand, I was dissapointed to hear that your wake up call, such an important part of our service, has been missed. Please accept my sincerest apologies for...
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I stayed in this hotel from 09/01/2012 until 13/01/2012, it is a basic budget hotel so do not expect luxury. The rooms are classic Ibiz with the telephone box size, all one piece bathroom with intermittent hot water. If your a light sleeper this is not the place for you, the walls are so thin that when your neighbour's alam...
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Dear RovingIrishMan,
I was sorry to hear of your disappointment with regard to the cost of internet access at the hotel Ibis Bristol Temple Meads. I would like to let you know that all our internet package access in Ibis hotels are supplied and standardised throughout the chain in the UK. Please be informed that your comment have been transferred...
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Arrived very late (early morning) after a late flight. Instructions from Temple Meads station on the website were fairly non-existent and we walked further than we needed to. The location is actually rather interesting and the hotel itself is clean and modern, smart for an 'economy' hotel. Reception (at 1am) was fine and professional. The room was a really good...
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Dear Nick S,
Many thanks for the positive comment regarding the night auditor service, please be informed that your comments will be forwarded to him.
I’m so sorry that you were disappointed with the Breakfast. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact...
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Really helpful staff, great food and drinks, warm and comfortable. Try for a room overlooking the station if you like seeing a reallly busy station, or close the windows and curtains for quiet and darkness right in a city centre. Not much traffic on a small link road adjoining. Direct footway walk from hotel to station in less than five...
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Dear Lincoln,
Thank you for your positive feedback received following your recent stay at Hotel Ibis Bristol Temple Meads.
I am pleased to hear that our staff helpful and friendly try to make your stay a good one. Thank you for your good comments as well regarding our room and our Food and Beverage services.
I hope to welcome you...
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