I used to stay in Holiday Inn or HI Express that's why I wasn't surprised with friendly and helpful staff in this particular hotel. Looks like they really do care of the guests and are happy to make your stay comfortable. Other things that I like is high lobby ceiling decorated with wood and fireplace in the middle of it....
More
Dear Guest,
Thank you for complimenting our product and service. Your business is appreciated and we would like to inform you, that we now have wireless internet at our hotel as well. We will be awaiting your next visit.
More
much older location, very unique. Right off the 401. 6/10
More
Dear Guest,
Thank you for choosing our hotel for your business trip and stating that we are unique. Although we have aged, we are committed in keeping our property updated and keep enhancing our product. We will be looking forward to your return.
More
So after an unfortunate stay at an other hotel chain, I moved to this hotel. People can say what they want about holiday inn but you will get great value for your $$$ and you will get the same thing in any Holiday inn anywhere in north America.
Room was good, bed was comfortable, breakfast was satisfying all an all...
More
Dear Guest,
Thank you for taking the time to post your review and for complimenting our hotel room, bed and breakfast. We are delighted you made the switch from another hotel chain and for guaranteeing your return. We will be looking forward to welcoming you.
More
Nice hotel, friendly helpful staff except when reserving our room I requested a late check out, and told them if I could not get a late check out I would stay somewhere that I could as this was new years eve. Was told okay until 1 o-clock but remind front desk when checking in. I reminded front desk on check...
More
Dear Guest,
Your comments were discussed in our meeting and on behalf of my team, I apologize. There clearly was a communication problem between our staff and we regret the aggravation you encountered for a late check-out. Your comment on “Nice hotel, friendly staff is sincerely appreciated” and hope this incident will not deter you from giving us another opportunity.
More
I stay here for business twice a year. Clean rooms, good location to 401 highway and toronto zoo, friendly staff. Priority club rewards program is great. Nice having the Keg restaurant next door
More
Dear Guest,
Thank you for staying with us and for taking the time to comment on our hotel. Our housekeeping staff takes pride in their work to provide clean rooms and your comments are sincerely appreciated. We look forward to your future visits.
More
When traveling for business I primarily stay at Holiday Inn Express, and this is a good one. Nicely appointed rooms, very clean and good service. Your typical better than average breakfast bar just off the very cozy ski lodge like lobby. My only complaint would be there is no wireless in the rooms. The internet in the room is wired,...
More
Dear Guest,
Your review is sincerely appreciated and we thank you for taking the time. Your compliment has made us proud. We are working on providing Wireless Internet; however it will take some time.
More
The hotel room and bathroom were both clean. My room included a small mini-fridge and flat screen TV. Breakfast was included in the room rate, and had fairly good variety of options. Decor in lobby and eating area was bright with lots of natural wood tones. Room included free hi-speed internet access. Good business hotel.
More
Dear Guest,
Thank you for taking the time to post your comments and mentioning that we are a "Good Business Hotel". We feel proud and will be looking forward to your future stays with us.
More
Good Afternoon, I along with our group stayed at the Holiday Inn Express Toronto East in October. We had an exceptional stay bar none. The Staff were very friendly and responsive to our needs. From my many years in the Hospitality Industry, I know that consistent delivery of legendary service is the key ingredient to thrive in this fierce and...
More
Dear Guest,
We are delighted that your group had an exceptional stay at our property. As we succeed as a team, I shared your inspiring comment with my team members and we sincerely thank you for the recognition. We will be looking forward to welcoming you and members of your group in future. We are proud to be your First...
More
I found this hotel to be exactly as expected after reading some of the reviews. It had everything I needed in a hotel without all of the fancy perks and was priced accordingly. Everything in this hotel is a little older and starting to show its age, however it is not run down or anything (for example the gym equipment...
More
Dear Guest,
Thank you for your candid review, your comment is sincerely appreciated. We are always looking forward to welcome our repeat guests, as we build a new relationship and get to know them better.
More
I had 2 night stay, my experience was amazing during my stay, the ambiance was excellent. The front desk staff were polite and helpful.
More
Dear Guest,
I have shared your compliments with our Guest Service Staff and we thank you for taking the time to share your experience. We will be looking forward to your future visits.
More
112 Reviews
38 Reviews
58 Reviews
