When paying for a hotel room here, clarify that you are not interested in the room directly above the bar. The entire room was vibrating from the music below us, and I never slept on this entire trip. I was freezing cold, but afraid to sleep in the bed because the cleanliness of the entire hotel was questionable. When confronting...
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We stayed at Park Place Lodge on a recent staff trip to Fernie. The service was exceptional, and the staff were extremely friendly. I received many comments from members of the group about the quality of the rooms & facilities. The breakfast buffet was delicious and there was plenty of food to ensure that everyone left for a day riding...
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Dear traceyjeffery:
We are so happy that your group returned to Fernie and the Park Place Lodge for another successful event. Thank you so much for your gracious comments regarding our staff and facilities. We are very happy to see that you would recommend our property. We look forward to your future visits.
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Hi,
I stayed at this hotel in late November and found a needle (used?) tucked behind the light fixture in my washroom. I went down and reported it to the front desk and they offered me a new room. I told the girl that this was not acceptable that it wasn't observed when cleaning the room (all I did was...
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Dear Megan 737:
We too are extremely disappointed that such a situation occurred and agree that this should have been noticed by our housekeeping staff and have discussed this with them. We are very happy to see that our guest services team offered to upgrade you to another room on a complimentary basis. We are very sorry that the follow...
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We ended up in Fernie late with no reservations thinking it was "off season" so therefore not a problem...however it was busy. Disney was filming a movie. Hotels were booked. We managed to get a room here and although the room is small it was very comfortable. It had a sink/counter
area outside the bathroom which made it good for...
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Dear Suzi_mom:
Thank you so much for taking the time to write a review of the Park Place Lodge. Yes, it is currently a very busy time in Fernie and at the Park Place Lodge due to the Film Crew. We are very happy that we were able to accommodate you and that you would recommend our facilities. We hope...
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Just hosted a multi-day work seminar at this place. The staff were very professional, responsive, and easy to work with. We had breakfasts, lunches, and dinners there, and my guests were pleased with the quality of the food from the lodge's kitchen.
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Dear Lilthxi:
Thank you so much for your recent review regarding your company seminar at the Park Place Lodge and your kind comments regarding our staff. We are very pleased that your guests were happy with the meals supplied by our Max Restaurant. We do hope you will consider the Park Place Lodge for any future events your company may...
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I have stayed at this hotel on the September long weekend for 16 years. I've watched it go through several renovations and always am impressed with the amazing long time staff. I have never had a bad visit. The lounge attached to the hotel is a great lace to catch up with friends after a day of golf or skiing.
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Dear FootsaCalgary:
We are very happy to see that after 16 years of staying with us that you were kind enough to take the time to write a review on trip advisor. Thank you for your kind words regarding our facilities and staff. We do hope that your yearly visits to the Park Place Lodge will continue.
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I really like how there are to sinks in the hotel and that the air conditioning is outside the room so it is very quiet even when the air conditioning is running. I also like the French milled bath soaps and the honeysuckle shampoo.
The thing that really makes this place stand out is the view, from the second floor...
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Dear ParadyNex:
Thank you for your recent trip advisor review. We are very happy that you enjoyed the room amenities. We also think the views from our balconies are spectacular. We hope that you will visit our lodge again.
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We had a large group at the hotel for a wedding, and everyone had a room that suited their needs. A larger suite accommodated get-togethers in the evenings, and the kitchenettes were well stocked. We were able to walk to the main downtown stores and coffee shops. The rooms were just fine - nothing fancy, but clean with comfortable beds....
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Dear 154914Alb
We are very happy to see that you stayed with us recently for one of the many weddings we have had blocked at the Park Place Lodge during the spring and summer of 2011. Thank you for your kind words regarding our lodge and the area amenities. We do look
forward to being of service to you and...
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What a refreshing stop!!!....We always used to go home in 1 day from Couer d'Alene to Calgary BUT as we have got older, we need a stop half way to rest us and not lose the holiday spirit!! Fernie is it! What a nice friendly town.
I love this hotel and its staff. I have only stayed here twice but...
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We would like to thank you very much for the kind review of the Park Place Lodge and our staff. We are very happy to see that you enjoy our town of Fernie and we look forward to your continued visits.
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Service and room exceeded expectations. Michelle was very helpful when booking a room last minute. Pool and hot tub were great close to reception but staff don't bother you.
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Dear DionnelCaldwell:
We would like to thank you for your kind comments regarding our staff and facilities. We are very happy to see that we exceeded your expectations and we look forward to
being of service to you in the future.
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54 Reviews
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