On our arrival on May 24, 2013 we had made online reservations with this property. I had specifically requested a room on the ground floor as my wife has a mobility issue. Although there was numerous vacancies the receptionist had initially placed us on the second floor with no elevator access. I had her change the location of the room... More

We stayed at this property for one evening while sightseeing in Gananoque. The hotel is close to 401 and 1000 Island Parkway. Offers good rates for clean, comfortable rooms. Mini fridge, microwave, coffee maker in room.... Coupons offered for the OLG casino, on-site restaurant, and free continental breakfast. Desk clerk was extremely friendly and helpful. Would recommend this hotel for... More

Fuimos a pasar el fin de semana para conocer la región, y pasamos dos noches en este hotel, yo había solicitado una cuna cuando reservé, se que la cuna no es un servicio obligatorio, pero siempre en los hoteles que habia visitado me habian dado cuna, esta vez fue la excepción, no tenían cunas. La explicación que nos dieron es... More

I have stayed here numerous times after the New Ownership took over. From the new tv's to the new bathroom upgrades just simply wow! We stayed here before when it was under different ownership,and it was sub-par than.Carpets were horrible And NOW with this ownership the entire hotel has new CARPET! From the prompt & professional check-in to the clean... More

What a great improvement! We come twice a year to visit my Mom and Dad, and always stay here. Sadly, it kept going downhill - UNTIL - the new owners (as of last April) started transforming the place! New carpets, counters, the biggest televisions we have ever seen in a hotel, so many updates and improvements, and more to come!... More

I booked a room at the hotel for 2 nights. I booked over the phone. From the moment the front desk person answered my call to make that reservation until the time we checked out, it was so nice. The people are friendly, the rooms are nice and clean, the location is great, and the breakfast was delicious! What a... More

Decent stay in a very worn property-- nice staff and quite accommodating considering the New Year's Eve holiday. The attached restaurant was closing as we walked in, as they said we were the first people they had seen all day! Went to the casino instead for dinner- good choice; not fancy but decent meal there. I would not stay in... More

Very comfortable stay and convenient location. Attached along with an authentic sea food restaurant .Had a chance to taste some of there favorite delicious dishes..I would strongly recommend this hotel for a memorable stay

On October 15, 2012, after a 6 week driving vacation which included over 40 hotels and inns, I had the misfortune to find this establishment. I was originally assigned room #175, which had a badly soiled carpet , and smelled badly. I was offered a second room (#176). It was even worse. The night desk clerk was an ill-mannered boor... More