We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Inn & Suites Hotel Reviews, Brooks

All 10 Brooks hotels »

Heritage Inn & Suites

1239 2 Street West, Brooks, Alberta T1R 1P7 , Canada
Hotel amenities
Heritage Inn & Suites
11 traveller photos
Ranked #3 of 10 hotels in Brooks
4.0 of 5 stars 8 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

8 reviews from our community

    Trip type
Traveller rating
    3
    4
    1
    0
    0
Date Rating
Saskatchewan
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Excellent stay! Quiet room.”
5 of 5 stars Reviewed 11 May 2013

Stayed here for a wedding. The reception was right next door at the convention center. Wedding rate was $130 with taxes and something called a Destination Marketing Fee of $3.48....whatever that is! Two queen beds. Well kept and tidy.Friendly staff. Breakfast included. Regular things, yogurt, toast, cereal, bagels, juice etc.There is a pool and hot tub but we did not... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
15 May 2013

Dear Guest, Thank you for the wonderful review of our Heritage Inn & Suites – our Boutique Hotel in Brooks. It is a pleasure to hear from our customers about their experiences and their time spent with us when in Brooks. Your positive comments will be shared with the staff as it is great for them to read and hear... More

Cranbrook, British Columbia, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Clean but needs updating”
3 of 5 stars Reviewed 23 March 2013 via mobile

We moved rooms when we first arrived because there was mold in our fridge.However other than that our room was nice and clean. We had a family suite that was nice size.The Hotel was very clean but seriously needs updating. The TV's are old school. Would stay again if needed.

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
28 March 2013

Dear Guest I appreciate that you have taken the time to comment online regarding your recent stay with the Heritage Inn & Suites. We appreciate the feedback and the opportunity to work with our team to address your issues and improve our quality & service. We have investigated the issue regarding the guestroom fridge. We have determined that the black... More

Powell River, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great hub for touring area”
5 of 5 stars Reviewed 11 August 2012

The GM from Heritage Inn, Pincher Creek, recommended this location to us. Stayed here for 3 days; the service from all the staff was great. We were able to easily tour Drumheller, Dinosaur Park and general area from here. The building was clean and attractive. Attention Manager.... Desk clerk “Carl” provided the most outstanding service, thank him for us.

Was this review helpful? Yes 2
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
15 August 2012

Dear Guest, Thank you for taking the time to comment on your recent stay with the Heritage Inn & Suites while in Brooks. I value your feedback and appreciate that your experience with us was a highlight during your trip! I will also pass along your positive comments to our team member Carl for the excellent service he extended to... More

B. C.
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“First class for the most part”
4 of 5 stars Reviewed 9 August 2012

I got a kick out of the reviews mentioning the staff. I found them to be mostly invisible. There was even a sign on the front desk when I went in to check in. Soon a lady came out but she sure didn't project any interest in my arrival. She went through the procedure as if she hadn't finished her... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
15 August 2012

Dear Guest, Thank you for taking the time to comment on your recent stay with the Heritage Inn & Suites, Brooks. Your feedback is important to us as we continually strive to meet our customer’s needs and to improve the quality and service we provide. I have noted your comments regarding our level of service at the front desk and... More

Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Staff was fun.”
4 of 5 stars Reviewed 2 August 2012 via mobile

Love small towns. Front desk was chatty and entertaining . Rooms...well a few crews have been through but its a busy town. We heard about a restaurant Wasana (Thai )about 40 min walk through real prairie town. Great food!

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
15 August 2012

Dear Guest, I thank you for your positive comments regarding the Heritage Inn Hotel & Convention Centre and I value your feedback. I appreciate that your experience while staying with us was positive and that the staff made a lasting impression! I will pass along your comments to the team! I’d like to also mention that we are in the... More

Toronto, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Very nice place to stay”
4 of 5 stars Reviewed 3 March 2012

It was a pleasant surprise for me either. Friendly staff, excellent amenities (including pool that works until 10 pm), spacious rooms and hallways. The only drawback was a poor view from our room. But I assume all hotels in Brooks have more or less the same views (including Lakeview Hotel which was located next to us). The room was exceptionally... More

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
7 March 2012

Dear Guest, Thank you for taking the time to comment on your most recent stay at the Heritage Inn & Suites in Brooks. I am very glad that you enjoyed your time with us. I value your feedback and your high rating. It is our goal to offer our guests an experience that will keep them coming back. I will... More

Toronto, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Nice and Comfortable - New and Quiet”
4 of 5 stars Reviewed 6 December 2011

Was pleasantly surprised to find the Heritage Inn & Suites. Came into Brooks on business and the hotel has a really modern feel to it in the open concept lobby. A pool and a fitness centre are adjacent to the check in desk in another room - looks nice. The pool bottom was a bit dirty looking though, despite having... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review
16 January 2012

Thank you for taking the time to comment on your recent stay with our property. Your feedback is important to us as we continually strive to meet our customer’s needs and to improve the quality and service we provide. I have noted your comments regarding the condition of our pool tank and that it looked a bit dirty. We can... More

Abbey
1 review
1 helpful vote 1 helpful vote
“Good Night in Brooks!”
5 of 5 stars Reviewed 19 October 2011

This hotel is a must for anyone looking for a good night's sleep and above average amenities. Very comfortable room, nice layout, and fresh-feeling decor. We enjoyed everything about the room, including the microwave, fridge and dinnerware which made our stay more convenient. The breakfast was amazing as well. We would definitely recommend this hotel to anyone looking for a... More

Was this review helpful? Yes 1
Ramada Brooks
Great value on a similar hotel
Ramada Brooks  
Brooks, Alberta
4.5 of 5 stars 73 Reviews
Show Prices
Still looking for a hotel?
Travellers also viewed these Brooks hotels
Ramada Brooks
Ramada Brooks 4.5 of 5 stars 73 reviews
Lakeview Inn & Suites
Lakeview Inn & Suites 4.0 of 5 stars 20 reviews
Super 8 Brooks
Super 8 Brooks 4.0 of 5 stars 99 reviews
Heritage Inn Hotel and Convention Centre
Heritage Inn Hotel and Conventio... 3.0 of 5 stars 22 reviews
Show Prices ABS:HotelCheckRates-d677964?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d181970?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1239494?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d550989?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in Brooks, ranked by popularity

Been to Heritage Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Heritage Inn & Suites

Address: 1239 2 Street West, Brooks, Alberta T1R 1P7 , Canada
Region: Canada > Alberta > Brooks
Hotel Style:
Ranked #3 of 10 hotels in Brooks
Price Range: €€
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity and Orbitz so you can book your Heritage Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Heritage Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

  • Ramada Brooks
    4.5 of 5 stars 73 Reviews
    Show Prices ABS:HotelCheckRates-d677964?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Brooks, Alberta
    Ramada Brooks
  • Lakeview Inn & Suites
    4 of 5 stars 20 Reviews
    Show Prices ABS:HotelCheckRates-d181970?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Brooks, Alberta
    Lakeview Inn & Suites
  • Super 8 Brooks
    4 of 5 stars 99 Reviews
    Show Prices ABS:HotelCheckRates-d1239494?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Brooks, Alberta
    Super 8 Brooks

Browse nearby

Hotels (10) | Restaurants (28) | Things to Do (1)
Heritage Inn & Suites
1239 2 Street West
Brooks, Alberta T1R 1P7
Canada
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map

Explore Brooks

Free Guide to Brooks
Get your guide to the top local hotels, restaurants and things to do
Small kitchennette and bathroom Convenient chair and a table Comfy beds Elite Single Guest Room
Heritage Inn & Suites Photos (11 traveller photos)

Hotels around Brooks

Explore the world
Hotels
Sightseeing
Restaurants
  • Banya
    4.0 out of 5, 1 review
Heritage Inn & Suites
Show the lowest price for this hotel (from our partners)
Show Prices