I booked this hotel because it seemed to be the best and reputed hotel in Burnaby. I have many friends living nearby. The room was large and clean. Free wifi could only be found at the lobby or restaurant. I rated this as a 2 star hotel for a number of reasons. First, I stayed in a lot of tourist... More

We are Hilton Honors Diamond so we stay in a lot of Hilton family hotels. I have to say that we have found more Hampton Inns better than Hilton (original). We were so presently surprised at this hotel. It is really lovely, clean, has concierge floor, staff is beyond wonderful, up to date, and I could go on and on... More

Nice hotel, super staff, all very friendly, Lounge is quiet, decent location for sky train access and the mall. Rooms were very clean and the HVAC system makes minimal noise, good for sleeping. What is with the wireless charges? I will try a hotel downtown next time and see if they have additional charges for wireless.

Hotel would be good for business. Not entirely friendly for family. No play area for children. No fridge in room. Everything else is excellent. Room is clean, offers excellent view and is very quite. For the value that I got, it was excellent. My only disappointment was not being family friendly.

This is a great place to stay to visit Vancouver without a car. Right next door to a major shopping mall plus other amenities, like banks, and quick access to downtown and most parts of metro Vancouver via sky train and buses around the corner at Metrotown stop. Staff was unfailingly helpful and polite. Hotel was clean with nice furnishings,... More

Two babies and a 10 year old with us. Excellent staff and service who attended to our family's needs. Well cared for hotel. Minor issue with room cleanliness, but did not detract from our experience. food was very good and prices were very good for a hotel of this status. Great checkin service. Room service very friendly.

Spent 5 nights at the Hilton in Metrotown on business. The hotel itself is nice and well kept for the most part. I was a little disapointed in the room as it was a little tired and dated and the bathroom sink had a big crack in it. I am surprised that a Hilton would not have replaced it immediately!... More

We stayed there for three nights on a business trip. The Hilton was clean, quiet, well run and very accommodating. The bed was super comfortable, like sleeping at home. The staff was friendly and professional. This location in Burnaby was situated in a very convenient location with access to the Sky Train, a huge shopping mall across the street, and... More

Hilton Burnaby in BC was one of the stay in all the trips taken during years of travel, business related as well as for pleasure. The staff is very caring and very attentive to the traveler's needs. Stay there and experience an enjoyable time.