Hotel is ok. The exterior and lobby have been renovated, but none of the rooms I stayed in have been. They are very dark with dated furniture. Bed is reasonably comfortable and they seem to be putting new beds in - hopefully new linen too as I had a dingy old-school comforter. Kitchenette area is useful, albeit small - comes... More

The room was clean and comfortable, staff were friendly and helpful. It was a shame that the on site bar and grill was not open but fortunately it's not too far from other establishments. The available breakfast was fine, value for money.

Travelled all day and really tired. I usually stay in Sandman hotels and usually very good. The price was good, the service was good as is the location. The room was a real disappointment. Stains on the sheets, stains on the carpet, stains on the back of the bathroom door and the bath didn't drain when I showered. Wait it... More

This is a great hotel, Staff is friendly, and knowledgeable. They let us check in very early, and made some suggestions as to where to go since we had never been to Castlegar before. They also put us on an exterior room due to a lot of hockey teams being in town and the interior gets loud in the pool... More

I stayed here on business out of convenience. If I were to come back to Castlegar, I would stay somewhere else. The entire hotel has an odd odor to it. I thought I would get used to it but I didn't. I had a room near the back but the noise from the road out front bothered me all night.... More

The lobby and outside of the Sandman Inn is nice. The pool area looked nice as well. The bathrooms in both rooms that my company had booked were dirty (mirrors not cleaned, hair in the sink, whiskers on the counter), there was garbage under the beds, the coffeepots and cups were dirty, and the elevator smelled like urine. The front... More

My stay at the sandman in castlegar was great! I appreciated the warm welcome from the moment I stepped foot into the hotel right to the friendly Sales Assistant who helped me to my room (found it a bit confusing with the hallways how to find the right one to my room!). Rooms were quiet. It would be nice to... More

Over the years I have stayed at the Sandman Inn in Castlegar and have found it a very pleasant stay and the staff are wonderful and helpful and that makes a big difference for me to other hotels I have stayed at where the staff is not as friendly. Over the years all of my concerns have been met and... More

We are loyal Best Western guests and could not get a pet friendly room there, so I ended up making a reservation at the Sandman Inn in Castlegar, BC. Upon arrival the pet-friendly room with a king size bed was not cleaned yet. The front desk offered to "upgrade" us to a room with 1 queen bed and a small... More