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All 8 Nelson hotels

The New Grand Hotel

616 Vernon Street, Nelson, British Columbia V1L 4G1, Canada (Formerly Lord Nelson)
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The New Grand Hotel
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53%
Ranked #8 of 8 hotels in Nelson
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45 reviews from our community

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Date Rating
British Columbia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 20 May 2013

The good: The staff are excellent. I called a few times to inquire about rates, location etc, and was always made to feel like my call was important to them. At check in, the clerk was quick and went out of his way to make sure I got some extra blankets and towels for our room. It's clean. There's flat... More

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See 2 more reviews by ogis for Nelson
R_Comeau, Guest Relations Manager at The New Grand Hotel, responded to this review
27 May 2013

Thank you for your review as we value our customer's opinion. As you noticed, we are currently in the process of renovations for our historic 100 year old building and have taken all comments to heart when planning for the renovations. On your next trip, you will see the remarkable changes that are taking place. The new rooms will feature... More

Calgary
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

This was not the nicest hotel I've ever stayed in, but it was good enough. We were out all day hiking and enjoying the beautiful weather. The room was clean, except for the carpet. Out dated, but for that price who cares! The desk was very helpful, and there was no longer a smoking area. The renovations were going on... More

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See 6 more reviews by Adelleth for Nelson
Pitt Meadows, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 April 2013

I stayed at this hotel during a motorcycle gathering. The prices for the rooms vary from very cheap for the ones with no showers to reasonable prices for the ones with a full bathroom. The hotel is older and a bit run down but alright.

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R_Comeau, Guest Relations Manager at The New Grand Hotel, responded to this review
19 April 2013

Thank you for staying with us again Kevin! As you noticed while here with us, we are going through a major renovation in the hotel. We take customer comments to heart and the improvements that we are working on will be a pleasant surprise when you come back. More

Kalispell, Montana
1 review
2 of 5 stars Reviewed 24 February 2013

Older hotel, based on the stone markings I saw, looks like the building was constructed in 1932. However, old does not = bad. There is Limited parking behind the hotel. Bar patrons seem to get their cigarette fixes right below the guest rooms, making it a bit rowdy right about the time you are ready to sleep for the night.... More

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R_Comeau, Guest Relations Manager at The New Grand Hotel, responded to this review
27 February 2013

Thank you for your review of The New Grand. You are correct in the age of our hotel, with the original construction finalized in 1913. We are pleased to announce to you and the rest of the world, that we are planning a full scale renovation of the entire hotel beginning April 1, 2013. We are very excited about this... More

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3 of 5 stars Reviewed 1 February 2013

The hotel advertised renovations, but still felt a little old. In the middle of winter, felt a slight draft, though not bad. Felt like the place was still not totally up to date. The bar downstairs had a lively feel to it, and was really enjoyable. So was the lounge space.

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Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 30 September 2012

Stayed here 3 nights, September 2012. The welcome on arrival was genuine. We didn't have a reservation, but we were shown a room which suited us fine. To be honest, yes, the hotel is old, but for the price is exceptional value. Terrific location, friendly and helpful staff, dinner in Louis's restaurant was exceptional in quality and value? Would not... More

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Alberta
1 review
4 of 5 stars Reviewed 22 September 2012

I only stayed one night but it was the best sleep I had out of all the hotels that week. Comfy bed and thick pillows (not those cheap skinny ones some hotels have). Really basic room it was very clean. Downside - no elevator.

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kelowna
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 12 September 2012

Stayed here for a couple of nights in early September, while on a vacation to Nelson. Liked this hotel because it was in a central location to see all that the town has to offer. The overall value was excellent. Clean rooms, comfy beds and has a lot of character as does so much of Nelson! I found the front... More

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Landquart
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 September 2012

We stayed at the New Grand for 1 night. The Room was quite big, with cable tv and a nice bathroom. Beds were good and clean. During the night it was loud outside, because of the pub located close to the hotel. The hotel was worth the price we payed.

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 9 September 2012

We booked one night August 2012 as we were driving through Nelson. My husband saw that the ratings were decent but what a let down. It seems to be on a rowdy street and when we pulled up there seemed to be a lot of partiers and questionable people. Checked in and had to carry our luggage up a steep... More

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newgrand, Front Office Manager at The New Grand Hotel, responded to this review
10 September 2012

I am sorry that you did not enjoy your stay with us at The New Grand Hotel. As we are located in downtown Nelson, and with the tourism season in full bloom in August, we can not control the noises from the outside of the hotel. From within however, we do have staff on 24 hours a day to prevent... More

 
 
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Additional Information about The New Grand Hotel

Address: 616 Vernon Street, Nelson, British Columbia V1L 4G1, Canada (Formerly Lord Nelson)
Region: Canada > British Columbia > Kootenay Rockies > Nelson
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #8 of 8 hotels in Nelson
Price Range:
Official Description (provided by the hotel):
Stepping into one of The New Grand's rooms is a step back in time. Function and style with airy, bright ambiance and picture perfect views of the Selkirk Mountains and Kootenay Lake, creating a subtle luxury perfect for relaxation and comfort. ... more   less 
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