This was a nice hotel to stay in. They are in the process of renovating and the pool and fitness center was closed. We ate in the restaurant for breakfast and the service was very fast. There is an elevator so staying in the third floor was ok.

I have stayed at this hotel before and was very satisfied with regular queen rooms. This time I booked a queen sized suite for business. The room was okay but I found the layout a bit odd compared to other suites I have rented in the past. The bedroom is the first part of the room you enter and then... More

I booked this location for back-to-back weekends for two hockey teams this past November. The teams were attending the regional Silver Stick. The rooms are fine. Basic accomodation. The pool is quite large and the kids enjoyed themselves. I found the room rate high, but I believe it is reflective of most hotels during the Silver Stick tournament weekends. Breakfast... More

Driving West you find this hotel right on the highway so it's convenient but as other Best Western Hotels (Renfrew) is badly in need of renovations. My recent trip there had me witness that they are upgrading and I guess we will have to wait and see how it turns out. The restaurant was modified for the better and the... More

The only way to qualify my experience here is nothing special. The rooms were ok, and the staff were courteous. It is right off the highway, so if you need to get something to eat you will have to drive into town. The restaurant at the hotel is not good. The food is expensive, and I found the meal to... More

Friendly customer service. Reasonable prices. Clean comfortable rooms. My only negatives are that there is no in room Wi-fi, only a wired connection and although it is "high speed" it lags at times. Also i noticed that while using one of the stairs that the 2nd floor door was locked so we had to walk back downstairs and enter our... More

I booked two nights at the "best" western and didn't stay the night. there was one young woman working the front desk and although it was not her fault check-in took waaay too long. the lobby reeked of chlorine and the entire hotel was out of the 1800's. Room key didn't work, the basement stunk of mould (obvious water damage),... More

We booked the hotel through a toll free 1800 # and requested a queensized bed. The room was smelly: musty and dank as we were placed in the BASEMENT of the hotel. The room felt damp, unwelcoming and appeared to be forgotten in time. Everything from the sagging and stained couch to the worn carpet created an atmosphere of neglect.... More

Spent two days here as part of a driving holiday. The room was good and clean with comfortable beds. The restaurant provided a good selection on menu for breakfast and dinner. The staff were friendly and helpful. The car park was in the middle of extensive work to extend and resurface but this did not disturb us and there was... More