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Sheraton Montreal Airport Hotel

3.5 of 5
555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
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Sheraton Montreal Airport Hotel
Ranked #3 of 8 hotels in Dorval
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138 reviews from our community

    Trip type
Traveller rating
    46
    62
    20
    7
    3
Date Rating
New Albany, Ohio
Top Contributor
70 reviews 70 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

First time at this hotel and found it to be a good location for the office were I was working out and the airport (obviously)... I only had one night here but the service I got at check-in and out was great, and very accommodating. In general the hotel was very updated on the inside, lobby, restaurant, rooms, etc. Outside... More

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Calgary, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed here when we had to overnight before an early flight out the next morning. Shuttle service to and from airport were great and were on time. Checkin was easy, our room was about a two minute walk from lobby and restaurant. Our room was good, bed comfortable. Restaurant was ok but a bit pricey, if i had to i... More

Was this review helpful? Yes 1
Bay Point, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 May 2013

This Sheraton warrants a solid 3 stars for the friendly staff, tasteful renovation, availability of an on-site restaurant (since there is nothing else around here), and the excellent bed/comforter (one of the best I've slept in) The room was small-ish, especially since it was on the inside of the circular building design, so the walls angled inward for this particular... More

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
10 May 2013

Thank you for taking the time to review the hotel on your stay with us. Our apologies for the level of service you received. We will look into your feedback and ensure we improve for your next stay with us. Sincerely, Kevin. More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Reception was fast and efficient. As we came by car we needed a pass to get out of the parking ($12.50/day). The machine wasn't working so they gave us a number of single-use cards which over two days mostly didn't work. The parking lot was empty so finding a spot wasn't an issue however it is in desperate need of... More

Was this review helpful? Yes 2
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
10 May 2013

Thank you for taking the time to give us your feedback on your stay with us. We do appreciate the points you have raised and we will look into how we can improve on them. Regards, Kevin. More

Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 May 2013

This is probably the best airport hotel I have been. The staff is friendly and knowledgable. The room are big, clean and nicely decorated. I would say the only problem is that the wifi disconnect for no reason sometimes, but when it works, it's fast ! I also enjoy the amenity kit from the bathroom (way better than the other... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
10 May 2013

Great to read you enjoyed your stay and the level of service we provide. Really appreciated. Hopefully we will be seeing you again. Best regards, Kevin. More

Derby Line, Vermont
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 25 April 2013

We recently stayed here (mid-April, 2013) before an early morning departure to the Dominican Republic and again, on the way back after an early evening arrival. It is certainly a cut above other airport hotels we have experienced in the last few years. We purchased a Park'n Fly package which made everything easier and it was well priced. The only... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
26 April 2013

Thank you for taking the time to review the hotel on your stay with us. Fantastic to read you enjoyed your stay and the level of service we provide. All our associates are focused on exceeding guest expectation. The construction of the new roads does make it a little tricky if you are familiar with the old route. Progress is... More

Sherbrooke, Canada
Top Contributor
63 reviews 63 reviews
48 hotel reviews
Reviews in 42 cities Reviews in 42 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 24 April 2013

We just stayed at this property over the week-end. Due to construction in the Dorval circle, getting in and out of the hotel is particulary complicated. The parking lot was almost full, so we had a hardtime finding a spot. The check in process was ok. We were given room 1041. The room is large and recently remodeled. The bathroom... More

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
26 April 2013

Thank you for taking the time to give us your feedback on your stay with us. We do appreciate you taking the time and we will certainly be taking your review to heart and see how we can improve the level of our service. Sincerely, Kevin. More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 April 2013

Room was fine. However the hotel allows people to park cars at hotel during their vacations. This makes parking nearly impossible. Hotel is half full, but parking lot is full, and we had a meeting at the hotel. Peopl literally turned around and went home. Beware of construction near hotel - it is a disaster.

Was this review helpful? Yes
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
26 April 2013

Thank you very much for your feedback. We do look forward to welcoming you back to the hotel with your next group and provide the level of service that we do normally provide. Sincerely, Kevin. More

Corner Brook, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 April 2013

This hotel is just stunning. My family and I only overnighted here because of an early morning flight but we wish we could have stayed longer. Beds were extremely comfortable, and staff were efficient. Shuttles on time.,..all important.

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Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
19 April 2013

Thank you for your review on your short stay with us. Terrific you enjoyed our Sweet Sleeper bed all our guest give us this feedback as they have had a great nights rest on our beds. Hopefully we will see you again longer next time and fully explore our services. Best regards, Kevin. More

Nanaimo, Canada
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 4 April 2013

This is a hotel chain I generally avoid, and this visit did not change my mind. The big plus is it is close to the airport and the shuttle is quick and efficient. I was in the tower, the room was clean, neat and modern, but clearly they have some rooms on the main floor that are not up to... More

Was this review helpful? Yes 1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review
19 April 2013

Dear valued guest, my sincere apologies for the level of service you received while staying with us. We will certainly look into the issues and feedback you gave us. This is not the normal level of service we provide. Once more my sincere apologies, Kevin. More

 
 
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Additional Information about Sheraton Montreal Airport Hotel

Also Known As:
Hilton Montreal Airport
Hilton Dorval
Dorval Hilton
Hotel Montreal Aeroport Airport
Address: 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
Phone Number:
Region: Canada > Quebec > Dorval
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Dorval
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Situated on 2 acres of landscaped gardens, our hotel offers a beautiful backdrop for meetings, weddings, and other events. We also provide complimentary shuttle service to Montreal's Trudeau airport. ... more   less 
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Sheraton Montreal Airport Hotel
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