Upon arriving to the hotel and checking into our room, Michelle, the front desk employee was very rude in demanding that we did not have the proper paperwork. Regardless of the nature of the paperwork, she was not pleasant to deal with in the way she went about the matter and spoke much too loudly for how close we were... More

My wife and I stay in Best Westerns on a pretty regular basis in both Canada and the U.S. and have done so for many years. Last month, on April 20, we had occasion to overnight in North Vancouver and chose the Best Western Capilano Inn & Suites. We had booked our Unit over the telephone with the General Manager,... More

At different times I must stay on the road. I've found the Best Western has become my second home. Staff has been great. Real accommodating. Each Best Western I've stayed at all have something different in features. I've stated in both the US and Canada and have it the best value for the dollar. I will be back to stay... More

Just a few blocks away from the Capilano Suspension Bridge attraction. Reasonably priced and clean. They even registered me for a frequent traveller account. Smooth checkin & checkout. Has attached restaurant for breakfast. Overall excellent experience.

From the moment we reserved the room, to our arrival, stay and checkout we were delightfully surprised and extremely pleased with not only the cleanliness of our room but also the excellent customer service. We also had breakfast at the in-house restaurant De Dutch. There was a large menu to choose from and our meals were very good. The fresh... More

We stayed here for 3 nights whilst exploring the city of Vancouver, and I would recommend this hotel to anyone. Located on the North shore of Vancouver the hotel is a stone's throw from Capilano Suspension Bridge Park (well worth a visit) and Grouse Mountain. Our room was a bit small but it was very clean and had all of... More

Great value $72 p/night, great location. Base of Grouse Mountain. We went skiiing on the mountain each day and because the hotel is on the same road as Grouse Mt it was only a 10 min drive literally each day. Although situated on the main road, Capilano Road, it is quiet and we had a good nights sleep. The rooms... More

Hotel is along road seemingly wholly devoted to the hotels of Vancouver so is as close to the waterfront, park and downtown as many. Accommodation had air-conditioning, was very good and spacious, comprising a separate lounge/kitchenette/dining area with bathroom between that and separate bedroom with own TV as well as TV in lounge. Having a tiny kitchenette was bliss. Immaculately... More