The week here to ski at Heavenly felt like a second honeymoon! We had a great room, and I especially liked being able to say "no, thanks" to maid service daily as we didn't need it. We are kind of neat anyway. We just hung the "do not disturb" card on the door handle daily until mid-week. She cleaned and... More

Everyone is extremely friendly. But the little things are making me re-consider ever returning to this hotel. The cleanliness of the rooms is sub-par for a Hilton property. Dirty shower door rails (not sure what it was, but it was disgusting). At 7:30 in the morning, neither myself nor my colleagues had hot water in the showers. Little touches were... More

very good hotel, next to the heavenly gondola, nice rooms, nice on site restaurant and manager happy hour with free drinks and snacks is a nice touch. More

The room was particularly gloomy, due to the deployment of low energy light bulbs coupled with the lack of natural light. The wardrobe doors were of the old mirrored sliding type with aluminium runners and a gold coloured aluminium handle attached to, and running the whole way down the leading edge of the mirror. The handle came away from the... More

stayed 2 nights (weekend) summer 2011 Upon arrival we dropped off our luggage then parked the car at the casino outdoor car park next door - saw many others doing the same and it worked out well for us. Welcome? Room was unavailable when we arrived (a tad early at around 3pm and check in is 4pm) and female front... More

:) The place is family friendly period. It will be hard to have romantic time when a lot of kids are screaming all over the place. The buffet is good to fill you before a whole day of skiing. If you don't mind long lines to get an omelet then this place is for you. Otherwise, it's basically a 3... More

Check-in was smooth and friendly, bellman courteous....on our third day when we returned to our two bed room....the beds looked like a small child had attempted to make them..pillows in a rough pile, water glasses not removed from nightstand, just plain messy.....we were left with the impression that this room was done in less than a few minutes and that... More

I love Lake Tahoe so to stay at this hotel was a bit of a luxory. I am a single travellor with my best friend and her finance. All mad on ski-ing NOT boarding and Heavenly is like its name wonderful. The hotel is in such a great location. You do not have to drive anywhere. Yes it was a... More

We stayed at the Embassy Tahoe for two nights between Xmas and New Years. We left with a mixed impression overall: The Good: the staff was very helpful. Valet was great, check in was great, we checked out early (no snow) and they were very accommodating, and we left some items behind and they were really helpful in getting them... More