I am not exaggerating when I saw this was absolutely the worst hotel I have ever stayed in. The main problems were manager knew of problems and knowingly put us in that room. When checking out her comment was, "Oh, ya I knew those beds needed to be replaced." Well then why did you put a family of 5 in... More

Crossland in Spokane Valley is a great place to stay when visiting the United States, the rooms are clean and affordable. Crosslands is also close to most of the stores/business that are a must when we travel to the US. We also love the fact that there are a couple of pubs/bars within walking distance when you want to go... More

The only redeeming quality about this place, and I do mean the ONLY redeeming quality is Allie Raye. She was so pleasant and friendly. She really strives to give great customer service and succeeds!!! Other than that, the bed was horrible, the noise level was atrocious (I could hear the guy next door snoring) and that was the least of... More

The more I travel for business, the more I am convinced that the people matter more than the facilities when it comes to discerning between hotels. In a given price range you will get similar amenities, but the people running the place are what makes the difference. Perfect example on this trip...the room itself here is smaller and less luxurious... More

I stayed here by myself in January for 12 days. Prior to checking in with them, the staff members were on the ball in noticing an error in my booking. They properly informed me and clearly communicated with me through email prior to me arriving. Their online booking service is very good. Special note to Linda who is the general... More

My fiance' and I stayed here for 5 weeks when we first arrived in Spokane and returned for an overnight stay here recently. They are a decent, clean, economical and friendly place. They are also centrally located, which is very convenient. I will continue to recommend them for others as well as stay there myself when the need arises!

Check-in took about 15 minutes as there was no one in the office at about 6 pm at night. Other than this inconvenience the stay was fairly good. The room was fairly large and clean. It contained the basic amenities you would expect including a small amount of cookware and cutlery - perhaps enough for 2 people. The beds were... More

After reading all of the reviews, I was a bit trepidacious about booking a room here. But, I have to have at least a kitchenette and Wi-Fi. And, in today's world, how do you beat $49.99 per night. Also, as a matter of protocol, I always phone the facility before booking and express my concerns and then book the room... More

We just drove the motorcycle from Victoria B.C. and need a place to sleep for the night. Not picky travellers, but here's my opinion: Pros: Inexpensive, roughly $63 CDN including taxes/night Good location, not far from interstate, lots of restaurants nearby Front desk staff was most helpful and accomodating. Room was clean, we used the plates/forks/knives available in kitchenette Bed... More