My family has stay at the Holiday Inn Express Valley a few times and they are ALWAYS so helpful and kind and our girls have a blast. Great place to have a birthday sleepover!
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Having been in the travel industry for many years I can tell you that the friendliness and level of service at this hotel is as good as it gets. The staff (especially the manager Julie) goes out of their way to accommodate every single need no matter how large or small. They treat you like family here, and it's wonderful....
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Thank you for an amazing review! I am always happy to see that the staff has gone out of their way to make sure everyone that comes through the door is taken care of. Our Mission Statement is "Impress Guests" and it sounds like we do just that with you each time.
Thank you again for taking the time to...
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We have been fortunate to be placed in this hotel by the American Cancer Society for the majority of my husband's six week cancer treatment. They accommodated us in a large comfortable ADA compliant room, and have kindly stored my husbands oxygen machine over the weekend. Whenever we return from treatment we are greeted warmly by both human and canine...
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Thank you so much for taking the time to write a lovely review, and posting the photo of Yong's awesome soup! We want every guest to feel as if they are at home here, no matter the reason for their stay. You are family to us and anything you need, you just let us know. We work with the American...
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I'm on the road on average for two weeks every month. I usually stay at a Holiday Inn Express when I can. This particular hotel is the best HIE of a very good group. Rooms are more than comfortable, and very quiet. The front desk crew, especially a young woman named Jesslyne, were the essence of hospitable and competent. The...
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Thank you so much for the amazing review! Our mission is to Impress Guests, and it does sound like we do just that with you each time you are here! I am glad you enjoyed our Manager's Reception and that the beds were comfy, but most importantly I am happy to see that Jesslyne did a fantastic job impressing you!...
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It was a great place to stay - Nice sized rooms - and we even had a big wing back chair in our room so we didnt have to sit on the bed and watch tv.
The hot tub was nice , but the pool was wayyy to cold to even attemp to swim in, we were dissapointed there.
This...
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Thank you so much for taking the time to write a great and honest review! We always appreciate comments whether good or bad, so that we can give kudos where they are deserved and take steps to address concerns that guests have. I am glad you liked all the little perks, we love having them available for our guests. The...
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I travel frequently on business and rarely get the outstanding guest service I received at the Spokane Valley Holiday Inn Express.
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Thank you for the wonderful review. Our mission is to Impress Guests and it sounds like we did just that with you! The team strives to make sure every guest has a chance to relax and be themselves. Thank you again and we look forward to impressing you on your next visit!!
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We make the trip from Helena MT to Seattle WA a few times a year to visit friends (and get a "city fix"!) and we always stay at this hotel. It is conveniently close to I-90, very clean and a good value. The staff is always extremely helpful. Best of all, they have a resident golden retriever, "Kip", that my...
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Thank you so much for the great review! Our hotel credo is "Arrive as Guests, Leave as Family" and that is just what you are, family!! Kip always love when family comes in to visit, and we all look forward to having you stay whenever you are in town. Thank you again and we will see you soon!!
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Stayed in king suite for one night. The staff is very friendly. Breakfast was standard HI Express. Clean kitchen area and friendly server.
The swimming pool is tiny. Has laundry services onsite which is convenient.
The rooms are adequate. Furnishing are getting a little dated but nice flat screen tv in both the bedroom and living room. Bed/pillows were average...
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First and foremost, thank you for taking the time to write a review. I appreciate your candid feedback on your stay with us, and I am sorry the accommodations fell short of what our standards are. We strive to Impress our Guests, and it looks like the staff did, but our hotel didn't.
I want to let you know that...
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Very adequate rooms,plenty of very helpful staff,overall would have no problem staying again when I work in area.
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We know that in these busy times, how precious a person's time is, and we appreciate that you took the moment to write us a nice review. I am glad to see that we took care of your needs during your stay, and we look forward to having you stay with us again!
If you ever need anything, please don't...
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The staff could not possibly be more accommodating, the rooms are spotless, AND they allow dogs. They even have a resident golden retriever on staff. I've stayed there twice en route between Portland, OR and Kalispell, MT, and it's been exceptional each time. They have some rooms available that have doors to the outside, which is so convenient if you...
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Thank you so much for the lovely review. We do want guests to feel as if they are at home, and what better way to do that with your dog! We are a pet friendly hotel, we love our four-legged family members and we always love to see when guests bring theirs with them.
Thank you again and we look...
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