Gran Melia Palacio de Isora Resort & Spa (Guia de Isora, Tenerife) - Hotel Reviews

Address: Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain

Phone Number:

Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 2 hotels in Alcala

Price Range: €€

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: With its privileged Oceanfront location, offering spectacular views of the island La Gomera and Mount Teide, the Gran Melia Palacio de Isora Resort is perfectly integrated in the South west coast of Tenerife. This stunning Design hotel is situated in the fishing village Alcala, a beautiful unspoiled area at five minutes driving distance from the amazing Los Gigantes cliffs. It offers an attractive and inspiring proposal to experience new sensations and to live magic moments. ... more less

Reservation Options:: TripAdvisor is proud to partner with Sol Melia, Expedia, Olotels, Hotels.com, Splendia, Agoda, Priceline, Venere, HotelsClick and Tingo so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Gran Melia Palacio De Isora Hotel; Gran Melia Palacio De Isora Hotel Alcala; Gran Melia Guia De Isora; Palacio De Isora Gran Melia; Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

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986 reviews from our community

See which rooms travellers prefer - 128 traveller tips

S M

Chester, United Kingdom

1 review

1 helpful vote

“Faultless”

Reviewed 22 May 2013 NEW

Third visit. Kids 4 and 1. Faultless as ever. Exceptional place, exceptional service. Gold star. Will be back. Tip for Sensatori bookers, just ask at the restaurants for a reservation and forget the electronic booking system. If you don't mind eating later you'll almost certainly get a table.

Was this review helpful? Yes 1

Problem with this review?

Dear S M; First of all we would like to thank you for your very friendly words about your gained experiences whilst staying with us and also for recommending our hotel. We are delighted to read that you enjoyed you third stay with us, we always do our best to make the stay of our clients as enjoyable as possible... More

robc7324

Reading, United Kingdom

2 reviews

Reviews in 2 cities

2 helpful votes

“Simply Paradise”

Reviewed 21 May 2013 NEW

Should you be seeking a standalone resort where their is no need to venture far , then this is the hotel for you . We opted for the Red Level Experience / Adults only and experienced some of the best customer service you could wish for . We opted for a sea view room with Spa Bath and you could... More

Was this review helpful? Yes

Dear robc7324; Thank you very much for your positive words about your stay with us. We are very glad that you had an enjoyable stay with us, we always try our best to accomplish the wishes of our guests to make their stay as perfect as possible. Please do not hesitate to contact us, if there is anything we could... More

Lou598

Burton upon Trent, United Kingdom

“Wonderful!”

Reviewed 19 May 2013 NEW

My husband and I have just returned from a week at the Gran Melia Hotel. We had an incredible time. We booked direct with the hotel and at the time of booking I asked for a higher floor room away from the main hotel plaza based on the advice from other reviews. Our room was quiet (5th floor), spotlessly clean... More

Was this review helpful? Yes 2

Dear Lou598; First of all thank you so much for sharing your kind remarks regarding your last visit to Melia Villaitana, we appreciate your kind feedbacks about our food & beverage offer. We are happy to know that you really enjoyed your holidays and that our facilites, services, and our staff becouse our main motivation it is to obtain good... More

Fireblazer2k7

Newcastle upon Tyne, United Kingdom

Contributor

12 reviews

4 hotel reviews

Reviews in 4 cities

5 helpful votes

“Only people that are stuck up their bum will not like this.”

Reviewed 17 May 2013

All the staff are very friendly. Thompson's reps have been spot on. The sports hub staff are really professional but I have to say I have had a good laugh with them but I have learnt a lot. Everything is clean. The smell in the lobby is so nice. I read a review saying that they found for what they... More

Dear Fireblazer2k7; Thank you very much for your confidence choosing our Resort to enjoy your holidays. As well, we wish to thank you for having taken the time to share your impressions about your last stay with us. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create... More

Terry B

Saint John, Canada

Reviewer

4 reviews

Reviews in 3 cities

“Beautiful hotel but no beach”

Reviewed 16 May 2013

Mature and experience couple vacationing through Europe. We found this to be a beautiful hotel but the location disappointed us. The pictures all make it seem as if the beach is just there when in fact ... there is none! The nearest beach is all black sand and is 10 minutess walking. Food was good but there are a lot... More

Dear Terry B; First of all, thank you so much for selecting Gran Melia Palacio de Isora for you vacations, as well for taking the time to write your review in Tripadvisor. We take this opportunity to inform that as you could have verified the Government of Canaries is working to provide a new beach in the surrounding areas of... More

kenmitch9

“Absolutely The Best Hotel We've Stayed In.”

Reviewed 14 May 2013 via mobile

My Wife And I Spent A Week At This Hotel Recently And Due To Recent Reviews Were A Bit Apprehensive. There Is No Need To Worry About Anything As This Hotel Is Stunning. The Staff Are Very Friendly And Helpful And Go Out Of There Way To Help. Can't Fault This Hotel In Anyway You Will Have An Amazing Time... More

Dear Kenmitch9; Thank you for taking the time to post your review on TripAdvisor and for visiting Gran Melia Palacio de Isora. Our main objective is to offer the best service to all our guests, and reach your expectations. Your positive comments will help us to continue with our daily efforts to improve our services. Do not hesitate to contact... More

BBR2007

DUNDEE

3 hotel reviews

3 helpful votes

“Holiday heaven”

Reviewed 11 May 2013

I booked this weeks holiday directly with Melia.com and this proved to be excellent value. The resort exceeded my expectations and was more than I could have hoped for. Luxurious room with quality bedding and every comfort. The hotel is modern and classically gorgeous with beautiful public areas, crystal chandeliers and leather sofas everywhere. The fountains in the plaza are... More

Was this review helpful? Yes 3

Dear BBR2007; I would like to thank you in name of the Gran Meliá Palacio de Isora staff for your feedback and and the time that you have taking to share your experience on TripAdvisor. We appreciate so much all the feedbacks from our guests, and we will consider all your comments like a great value that help us to... More

XXvrfxx

3 reviews

“Good/can do better”

Reviewed 10 May 2013

Just the shear size and number of guests means this hotel has to have rules and a strict method of operating which is understandable, if you like that sort of thing.However,personal service and interaction is hit and miss by the staff and reception experience poor by comparison to others. Staff need training to maximise the customer experience and offer solutions... More

Dear XXvrfxx , First of all, we would like to thank you so much to spend your time sharing your experience at Gran Meliá Palacio de Isora with us. We always consider all your comments in order to get the best service and our main goal is to provide the superior customer service and we deeply regret that during your... More

hinezee

Leigh on Sea

13 reviews

5 hotel reviews

Reviews in 11 cities

“Relax to the max...”

Reviewed 4 May 2013 via mobile

This is a 5* hotel unlike many of the others that claim to be in Tenerife but really are a 4* at a push. I would add that there are grades of 5* as you could stay in an apartment with a butler right down to nice double room with an average view. So it's all about perspective. We had... More

Estimado hinezee; We would like to express, on behalf of the whole team of the hotel, our gratitude for choosing our Hotel for your recent stay. Your honest opinion can be an invaluable reference for other customers who are thinking of staying with us, for this reason we really appreciate the time that you have taken for publishing your experience... More

June B

Inverness, United Kingdom

“great family holiday”

Reviewed 1 May 2013 via mobile

Just returned from a wonderful holiday to Gran Melis/Sensatori, we were traveling as a family, my husband and our 2 yr old. We booked through Thomson holidays, but we did E mail the hotel direct with room request. Gran melia themselves very helpful and exceeded our expectations. They gave us a fantastic garden master suite on ground floor, with terrace... More

Dear June B; On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your stay at Gran Meliá Palacio de Isora. It is a pleasure to know that you enjoyed our hotel. We really appreciate your comment and the time that you have taking to share your experience on TripAdvisor. These kind... More

1-10 of 986 reviews

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Gran Melia Palacio de Isora Resort & Spa Hotel Reviews, Guia de Isora, Tenerife

Gran Melia Palacio de Isora Resort & Spa

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