I spent a couple of pre-Christmas days at the Diplomat hotel and found it to be quite pleasant and well located (for those with a vehicle). The hotel is entirely non-smoking, staff were always courteous and helpful, no issues there at all. Free wifi throughout the hotel is worthy of note. The room was comfortable enough, and offered the standard... More

This was the first time we stayed here although we know the area well. Free wifi throughout the hotel was a bonus. Our room was right next door to the kitchen (1008) with the door facing the dining area. Soundproofing needs to be improved in this particular room. We could clearly here conversation of late night diners and to a... More

We booked the King Spa room, good rate, very quiet and very very comfortable bed.Top notch service,Good breakfast.REception handled taxi bookings with ease.Easy parking and central if you don't mind a taxi or you have a car.$20 taxi ride to Lantern in Campbell Shops(outstanding meal / service). We'll be back More

Stayed in this lovely hotel for 2 nights and have to say the welcome on arrival was the best ever. As we were travelling from the UK we needed directions and information which were answered with ease, taxis booked, directions given, recommendations for places to visit, fabulous. Our room was a good size, but the carpet had seen better days,... More

We stayed at the Diplomat for 2 nights with my parents. I requested a room with a walk in shower and not too many stairs for them. The booking all went smoothly. On checking in the reception staff were great and we had 2 rooms just next to reception and the bar/restaurant. I was initially concerned that it may be... More

Overall this is a good hotel. The service was good, plenty of parking and free WiFi. The beds are comfortable and the rooms are nice. It is close to shops and good cafes/restaurants. The only thing against it and this is minor, is that the place is starting to get a little dated and will need to be updated in... More

We booked this at the last minute and found this to be an excellent choice. Rooms were clean, the bed comfortable, and although the bathroom was a little tight we enjoyed our stay. The hotel is the perfect location for dinner Manuka, with a number of restaurants to choose from, however we found gold by having breakfast at the Silo... More

This hotel was fantastic. The rooms are very generous in size, with comfortable large beds. The beds also have electric blankets which is so good in the cold! The service was absolutely amazing, with the front man being so kind and helpful, offering dinner suggestions! The atmosphere of the hotel is also great, with a book exchange, cute atrium with... More

Stayed overnight . .Approximately 10 minutes away from the city but good quiet location with free undercover parking.Clean large rooms and Beds are very comfortable with electric blankets and Air con in room. Close to facilities with Restaurants, Coles only about a 4 minute drive to Manuka. Reception staff are very friendly. I would stay here again. More