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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5
Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Holiday Inn London-Kingston South
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Ranked #1 of 2 hotels in Surbiton
Most recent review
4 of 5 stars Reviewed 15 June 2013
Mickey D Hartlepool, United Kingdom
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175 reviews from our community

Traveller rating
    53
    71
    24
    15
    12
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Families
23
 
Couples
63
 
Solo
14
 
Business
51
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hartlepool, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

This hotel is in a fab location and in a lovely area. I was traveling through the night so telephoned ahead to ask them to keep my room. When I got there it was almost breakfast time and I thought I would encounter a few problems with the check in. Nothing could have been further from the truth, I was... More

Was this review helpful? Yes 1
MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
19 June 2013

Dear Mickey D, Thank you very much for your constructive feedback on our website. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you enjoyed the location of the hotel and that you were checked-in efficiently after your late night... More

Skipton, United Kingdom
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

One of the better Holiday Inn’s. We used reward points to stay here & were upgraded to a club room which was lovely. A small balcony but large enough for 2 chairs and a view of the Thames. Fabulous comfy bed, bedding & pillows. The air conditioning & the bathroom extractor fan didn’t make any noise what so ever which... More

Was this review helpful? Yes
MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
19 June 2013

Dear Sandra T, Thank you very much for your constructive feedback on our website. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that the accommodation was comfortable and you enjoyed our breakfast selections. We hope you will be able to... More

NW UK
Top Contributor
120 reviews 120 reviews
64 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 8 June 2013

We were looking to stay nearer to Wimbledon but our usual abode was full. Booked this place through the priority website. Stayed Saturday and Sunday nigts on Bank holiday weekend. I was driving but it was very easy to find. There are a few parking places in front of the hotel but the main car park is part of the... More

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Shaftesbury, United Kingdom
1 review
3 of 5 stars Reviewed 2 June 2013

Arriving hot and tired after hours stuck in traffic, we were not expecting the hotel car park to be located 200 yards behind the hotel. To make matters worse the very small area is shared with a car dealership, which has the monopoly on spaces. I shoe-horned the car into the last available space and tottered to reception, laden with... More

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IHGCare, Guest Relations Manager at Holiday Inn London-Kingston South, responded to this review
17 June 2013

Dear Irene C, Thank you for taking the time to provide feedback on your stay. It is unfortunate the parking layout, and availability prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 June 2013

Didn't expect anything fancy from a Holiday Inn, and overall it was fine for the price. On the plus side, the room looked contemporary, bed was comfy with a choice of pillows, good strong shower, breakfast was varied and plentiful, staff were friendly. However, supplying only one big towel for a double occupancy was a glaring oversight. The room was... More

Was this review helpful? Yes
MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
19 June 2013

Dear cgabanyi, Thank you very much for your constructive feedback on our website. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that the accommodation was comfortable and you enjoyed our wide variety of breakfast. I have noted your concerns regarding... More

Scot in England
Top Contributor
89 reviews 89 reviews
43 hotel reviews
Reviews in 56 cities Reviews in 56 cities
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 31 May 2013

Hotel is quite easy to find, and the green logo, high up on a wall, is easy to spot. Car parking is up a lane, passing another couple of businesses, which makes for a fair walk back to Reception - when it is raining! Pleasant young woman checked us in. We had booked and paid for the hotel as a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn London-Kingston South, responded to this review
18 June 2013

Dear eleanola, Thank you very much for taking the time to share your comments online. It is great to know that you found our rooms to be convenient and the Wifi connection suited your needs. I am sorry however that you had some issues during dining that affected your visit. I have taken note of your comments and these will... More

UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2013

I stay in his hotel on a regular basis and the staff are friendly and make you feel welcome, the food is generally very good and the rooms are clean and comfortable. The wi-fi in the rooms is very poor and has been this way or months, despite complaining on a weekly basis it's no better and often simply does... More

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MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
31 May 2013

Dear UKSteve25, Thank you very much for your constructive feedback on TripAdvisor. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that the accommodation was comfortable and that our team is friendly. I will make sure to commend the team for... More

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

Arrived about Midday on 27th April, and we were checked in immediately with courtesy and politeness. We stayed on the 4th floor. The room was very small, but there was adequate storage for clothes, shoes and make-up etc! I really wasn't comfortable with the opaque glass door to the bathroom. I'm not a prude, but there are some things that... More

Was this review helpful? Yes 1
MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
20 May 2013

Dear Trudetrudy, Thank you very much for your constructive feedback on TripAdvisor. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you enjoyed the location of the hotel and the English breakfast buffet which was included in your rate. I... More

Birmingham, UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013

We have stayed at the Holiday Inn Kingston several times over the last three years whilst visiting our son and have to admit it is our favorite in the area. We have tried others but we still keep coming back to the Holiday Inn. We stayed here earlier in the year and had a problem with the heating and the... More

Was this review helpful? Yes 1
MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
20 May 2013

Dear JohnandD_13, Thank you very much for your constructive feedback on TripAdvisor. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you have enjoyed returning to the Holiday Inn London-Kingston South and that our staffs were very helpful in your... More

home
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2013

A nice modern feeling hotel. Free wifi and an excellent restauraunt. Only down side is the 2 minute walk from the carpark behind the LandRover garage (although there are some '20 min' bays that people leave their cars in at the front), which if it were raining would be a pain. I've stayed in plenty of holiday inns and currently... More

Was this review helpful? Yes 2
MSandfort, General Manager at Holiday Inn London-Kingston South, responded to this review
20 May 2013

Dear Wavey_Davy, Thank you very much for your constructive feedback on TripAdvisor. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you enjoyed our Riverview Restaurant, we have a variety of menu choices from our Delvi Cuisine to Tapas Platter.... More

 
 
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Additional Information about Holiday Inn London-Kingston South

Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Hotel
Holiday Inn London
Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Region: United Kingdom > England > South East England > Surrey > Surbiton
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Surbiton
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to Holiday Inn London Kingston South, a contemporary and stylish hotel for Kingston, perfect for guests staying for work or pleasure, within easy reach of central London, the M25, A3, M3 and Heathrow airport. Overlooking the River Thames, one mile from Surbiton station this Holiday Inn Kingston hotel is the perfect base for many major events including Hampton Court Music Festival, The Derby at Epsom, Wimbledon Tennis Championships, Hampton Court Flower Show and Twickenham Rugby. For a great family get away Chessington World of Adventures is close by and Kids stay and eat free at the Holiday Inn London Kingston South. Seven function rooms seating between 10 and 250 delegates make the Holiday Inn Kingston South hotel ideal for conferences, corporate events, social gatherings and weddings. Each room perfectly suited for all your needs with air-conditioning and wi-fi to ensure your event is a success. For a great night s sleep each one of this Kingston hotel s bedrooms includes a pillow menu with choice of five different pillows for your extra comfort. Air conditioning, the latest flat screen TV s, free high speed internet access. Other facilities include accessible accommodation, business support, Restaurant, 24hour in-room dining, No.8 Bar & Lounge, on-site parking and fitness suite. ... more   less 
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