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Hotel Ambassadeur Quebec

3.0 of 5
3401 Sainte-Anne Boulevard | Beauport, Quebec City, Quebec G1E 3L4, Canada
Hotel amenities
Hotel Ambassadeur Quebec
Ranked #63 of 97 hotels in Quebec City
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183 reviews from our community

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Traveller rating
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    76
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Date Rating
Cherry Hill, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 February 2013

I preface this review with the fact we were traveling with a group of middle school students so perhaps a hotel that is already beat up is appropriate for them. There were apparantly other groups of students there as well. But you'd at least expect it to be clean. There were holes in the walls of the rooms (not just... More

Was this review helpful? Yes 1
danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
11 March 2013

Bonjour, First of all, thank you for taking time to review your experience at Hôtel Ambassadeur. However, we are terribly sorry you had a bad experience. Your comments didn't pass unnoticed, and we will make sure the problems you mentioned about the cleanliness of the rooms are solved. Thank you again for your review, and please accept our apologies. More

Montreal, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 February 2013

We were down in quebec for a tournament the location was perfect. The lobby is clea, the staff was one customer at the friendly and taking time with everyone, you feel welcome. We are 3 person 2 adult and one teen so we booked a 2 queen size.The room was clean the bathroom was freshly painted and to my surprise... More

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See 3 more reviews by linda b for Quebec City
danniecaron, Responsable relations publiques at Hotel Ambassadeur Quebec, responded to this review
28 February 2013

Hello, Thank you so much for taking time to review our hotel. We are even happied to find out that you appreciated your stay at Hôtel Ambassadeur Québec! It's always nice to get positive feedback, especially when it's about your appreciation of the room and of the efforts of our staff members. And since you mention it, we totally agree... More

Longueuil, Quebec, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 January 2013

We celebrated Christmas with friends (many friends) there from dec. 22 to dec. 26. The biggest advantage of this hotel is that it's close to both Qc-city center and Mt-Ste-Anne. The room we were in wasn't in good shape, especially in the bathroom. There is no ceiling fan (seriously, isn't it an obligation by law to have one?). The sound... More

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See 2 more reviews by Alexander M for Quebec City
danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
28 January 2013

Bonjour, and thank you for taking time to review our hotel. We are glad you appreciated the location of Hôtel Ambassadeur, which, it's true, is very convenient. We are sorry to hear you were not satisfied with sound isolation and that you could hear noise from outside your room. It is our first duty to provide visitors with calm and... More

Laurentides, Quebec, Canada
1 review
4 of 5 stars Reviewed 1 January 2013

I got for what i paid for. If you are a couple or new lovers, it's not really the place to be !!!!! Childrens running around the hotel hallway, waking you up at 7 in the morning,come on parents were on vacation, give us a break !!!!! The hotel room are perfect and the location, cant get better,only 5 min... More

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danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
4 January 2013

Hello Jimmy S, and thank you for writing this review. Our hotel is indeed THE perfect hotel for family, with its indoor pool and water games, and with its great choice of rooms for all budgets and tastes. We are happy you were satisfied with your stay, and certainly hope to see you again with your little ones! Thank you... More

Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 November 2012

I had booked 2 rooms in the new section, on the Inter-net for oct. 10./11. 2012, on checking in friendly Service, we got an up-grade for our rooms ! Our Friend from Germany used the pool: very clean and pleasant. The Hotel as such is fine, but they should include a Continental Breakfast for the price they charge. Since it... More

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danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
5 November 2012

Hello, First of all, thank you very much for reviewing our hotel. We take pride in our renovated rooms and amenities, and are glad you found your stay among us pleasant. As for your experience at the restaurant L'Aromatik, we are very sorry it didn't meet your expectations. Please be sure we take notice of your review and will do... More

Toronto, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 November 2012

Last year I visited Quebec on Christmas with my friends and we were staying in Ambassadeur hotel for a couple of days. Just wanted to say that the experience was great! Amazing beautiful facility, very friendly helpful stuff! So glad that we chose this hotel. This year I plan to visit Quebec on Christmas again and definitely I will stay... More

Was this review helpful? Yes 1
danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
5 November 2012

Hello, Thank you very much for your review. We are thrilled that you enjoyed your stay at l'Ambassadeur and are certainly looking forward to welcoming you again. Québec City sure is a wonderful Christmas-holiday destination. Thank you again. More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 22 September 2012 via mobile

The hotel is located in a really odd place, on a highway surrounded by fast-food outlets. It says it is a 5 min walk to Old Quebec but I'm not sure I would fancy walking it, there were a few interesting characters around! There is a great view of Quebec City, if you can see past the neon signs of... More

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danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
30 September 2012

Hello, Thank you for you feedback which we always enjoy. We are sorry you felt uncomfortable with the surroundings, and really happy you enjoyed our teams‘service. The music and dancing setup you have noticed was probably for a reception as our Hotel has nice reception rooms, but it is certainly not a “nightlife” hotel. We will look through the ice-dispenser... More

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Bournemouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 18 September 2012

Stayed for three nights in Aug.Three nights too long.This hotel has been left to rundown for way to long.Room was very old and tired, mould on bathroom walls, paper coming off the walls, hardly any paint left on windowsills , mould on window frames, stains as large as plates on the carpet, sheets that only covered the top of the... More

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danniecaron, Public Relations Manager at Hotel Ambassadeur Quebec, responded to this review
30 September 2012

Hello, We always appreciate our clients leaving comments about what we should be improving. Most of our rooms have been entirely made brand new again now and the new management is looking forward to complete this long-term work. We are confident this change will bring The Ambassadeur Hotel its past luxury, and we are really proud of our new rooms.... More

Moncton, Canada
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 22 August 2012

The hotel is good for someone wants to stay outside of city centre. It has a very comfy pool area with Wi-Fi. The ladies at the front desk speak English with very strong French accent. I wonder if they could hire a few English speaking person. If you don't like the breakfast in the hotel, there is a Cora beside... More

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danniecaron, Responsable relations clients at Hotel Ambassadeur Quebec, responded to this review
18 September 2012

Thank you for taking the time to leave your opinion. Our hotel is only 5 minutes from Old Quebec, it’s the best place for lovers and family thanks to our indoor pool & spa. Hoping to see you during your next stay in Quebec city! More

Maine
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 21 August 2012

Needed a place to stay just outside of QC and this place fit the bill. It is close to the Falls which we wanted to visit the next morning so the location was good. The room was large, a little dark and dated but clean. Towels are very thin and need replacing. The pool area was nice but filled with... More

Was this review helpful? Yes
danniecaron, Responsable relations clients at Hotel Ambassadeur Quebec, responded to this review
18 September 2012

We thank you for your comment about our hotel. We take all comments in order to improve our services and facilities. Our hotel is being renovated and we change progressively the towels. We are sorry that you couldn’t enjoy the pool… During the summer, we welcome lot of families and it’s truth that the pool is their favorite place! Next... More

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Additional Information about Hotel Ambassadeur Quebec

Also Known As:
Ambassadeur Quebec Hotel
Ambassadeur Quebec Beauport
Hotel Ambassadeur Quebec Quebec City
Address: 3401 Sainte-Anne Boulevard | Beauport, Quebec City, Quebec G1E 3L4, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 97 hotels in Quebec City
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hotel Ambassadeur Quebec offers 145 rooms where everything is close by. Located in front of St.Lawrence River, the Hotel Ambassadeur is only five minutes from Old Quebec. The Hotel Ambassadeur Quebec offers a surprising view on Quebec City and the Beauport Bay. ... more   less 
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